Case Manager (Remote)

Streamlining Expert Witness Solutions for Unbeatable Legal Outcomes

Our client has been revolutionizing the expert witness process since 2013 by simplifying and optimizing the way legal professionals secure qualified experts. With a focus on expert hunting, case management, and quality assurance, they ensure clients build the strongest cases possible. Their comprehensive approach, extensive network of vetted professionals, and commitment to legal excellence make them a trusted partner for seamless litigation support and superior outcomes. Step into a dynamic role that bridges experts and lawyers, ensuring seamless case management and impactful legal outcomes. This is your chance to contribute to the legal industry on a global scale—all while working from the comfort of your home.

Job Description

As a Case Manager, you will act as a vital liaison between experts and lawyers, ensuring smooth case progression and the timely delivery of admissible expert reports. Collaborating with Research and Quality Assurance teams, you will drive seamless processes and resolve any issues that arise, delivering excellence at every step.

Job Overview

Employment Type: Full-Time

Shift: Monday to Friday, 5:30 AM – 2:30 PM during AEDT and 6:30 AM – 3:30 PM during AEST

Work Setup: Permanent Work from home

Perks: Day Shift, Weekends Off

Exciting Perks Await!

• Government benefits
• Eight (8) days annual leave
• Career growth opportunities
• Diverse and supportive work environment
• Free upskilling through Emapta Academy courses (Want to know more? Visit https://bit.ly/EmaptaTrainingCalendar)

The Qualifications We Seek

• A background in law or prior experience working in a law firm.
• Previous experience in customer service or client relationship management, particularly with corporate clients.
• A bachelor’s degree is required; a law degree is preferred but not mandatory.
• Ideally qualified as a Lawyer or Senior Paralegal.
• Excellent verbal and written communication skills.
• Strong skills in objection-handling, adaptability, and creative problem-solving.
• Outstanding organizational and time-management abilities.
• Proven capability to provide effective team support.
• Exceptional attention to detail and accuracy.
• A strong work ethic with the ability to perform effectively under pressure.
• A collaborative and team-oriented mindset.
• Comprehensive understanding of office management and daily operations.
• Proficiency in MS Office tools.
• Confidence in communicating with individuals from diverse backgrounds via phone and email.

Your Daily Tasks

• Acting as a liaison between experts and lawyers to ensure the seamless progression of each matter.
• Monitoring and enforcing adherence to deadlines.
• Collaborating closely with the Research team to secure the appointment of the most suitable expert for each matter.
• Partnering with the Quality Assurance team to ensure expert reports meet court-admissibility standards.
• Addressing and resolving any issues arising during the report-writing process.

Welcome to Emapta Malaysia!

At Emapta, we believe in building careers that resonate with passion, purpose, and the vibrant spirit of Malaysia. Our diverse roster of over 800 international clients spans various industries, offering you a dynamic platform to showcase your skills and make a meaningful impact on a global scale. For over a decade, we have helped companies adapt to ever-changing market needs by providing access to a wide range of talent, office solutions, and more. Our mission is to hone your skills and help you reach the top and become part of the top 1% talent in Malaysia.

Emapta is more than just a company; it’s a tight-knit community that values the unique blend of professionalism and Malaysian warmth. Ou organization embodies a culture that encourages innovation, collaboration, and continuous learning. Share your passion and enthusiasm across the globe and enjoy the flexibility to thrive in your career while savoring the joys of life outside the office.

Be part of Emapta’s story – a story that values diversity, celebrates success, and embraces the colorful culture of Malaysia.

#EmaptaExperience