Client Relationship Manager (Remote)

Client Relationship Manager | Inventive Invest | Worldwide

Inviting dynamic and experienced relationship managers to be part of our team

We are looking for an experienced relationship manager, who is passionate about enhancing our customer experience and dedicated to fostering a positive business member’s experience. If you are an empathetic individual, passionate about solving business member’s issues for the best possible experience, you’re the perfect match for us.

Your role

• Actively establish and maintain positive relationships with existing business member’s by providing exceptional support service, listening to their requirements, and addressing their concerns.
• Act as the key point of contact for new and existing business member’s.
• Engaging business owners, ceos, directors, new businesses through cold calling to engage them as business member.
• Collaborate across departments such as sales, marketing and analyst, operations, business relations to ensure that the business member’s needs are being met.
• Generate new business and revenue opportunities through cross-selling and upselling.
• Planning and execution of different online / offline activities for regular engagement of business members

Your responsibilities

• Identify business member’s demands and develop strategies to meet them.
• Appointment of new business member’s and completing their documentation
• Find key personnel in different companies to establish profitable relationships.
• Approach potential customers to cultivate fruitful relationships.
• Support high-quality sales, supply and business service operations.

Required skills and qualifications

• At least 2 years of experience in customer service, sales, client management or a related field.
• Excellent analytical skills and can analyse data and market trends to identify business opportunities and make informed decisions.
• Ability to build and maintain positive relationships with clients, demonstrate empathy and manage conflicts effectively.
• Fluent in English and Hindi.
• Possess a sense of customer service.

Preferred skills and qualifications

• Bachelor’s degree in business, marketing or related fields.
• Proven experience in customer-facing roles like customer service or sales.
• Relevant certifications such as Certified Customer Experience Professional.
• Strong interpersonal, problem-solving and negotiation skills.
• Excellent communication skills, both written and verbal.
• Strong organisational and planning skills.
• Willingness to travel for client meetings and conferences when required.

Job Types: Full-time, Permanent

Pay: ₹25,000.00 – ₹35,000.00 per month

Benefits:

• Commuter assistance
• Flexible schedule
• Provident Fund
• Work from home

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus

Experience:

• total work: 1 year (Preferred)

Work Location: Remote

Tagged as: remote, remote job, virtual, Virtual Job, virtual position, Work at Home, work from home