Client Service Specialist (Remote)

We are seeking a dedicated and experienced Client Service Specialist to join our team. This position requires a self-motivated individual who can work effectively and efficiently while maintaining a professional demeanor. A positive attitude and excellent communication skills are essential for engaging with clients.

This opportunity is ideal for someone who thrives in the tranquility of a home office while contributing to a dynamic, fast-paced team. Candidates who are task- and detail-oriented, resourceful, curious, and driven by the challenge of delivering outstanding customer service are strongly encouraged to apply.

Responsibilities

• Answer client inquiries, using independent research and problem-solving skills to provide timely and accurate information
• Prepare and proofread correspondence, legal forms, and other documents with a high level of accuracy
• Compile, track, and report on property information, business income, expenses, and job activities
• Assist with marketing activities such as social media management, posting classified ads, and more
• Coordinate with outside vendors including photographers, videographers, lawyers, lenders, and other professionals as required

Requirements

• Proven experience in a client service role with a focus on real estate administration is essential; CANADIAN real estate industry exp is preferred.
• Knowledge of Farming real estate handling is preferred
• Strong knowledge of real estate processes and industry-specific terminology is required to ensure accurate and efficient client interactions
• Intermediate proficiency in computer skills, including Windows OS, Microsoft Office Suite, and Adobe Acrobat Pro, to handle daily administrative tasks
• Excellent communication skills, both written and verbal, to maintain professionalism with clients and team members
• Ability to conduct independent research and problem-solving for addressing client inquiries with resourcefulness
• Exceptional organizational and time management skills with the capacity to plan and prioritize tasks effectively in a fast-paced environment
• High level of attention to detail and accuracy in documentation, proofreading, and data entry
• Familiarity with social media and online classified ads for supporting basic marketing activities
• Self-motivated, adaptable, and proactive, able to work effectively from a remote home office with minimal supervision

Benefits

• HMO
• Group Life Insurance Benefit
• Virtual Credit Card
• Paid Leaves
• Government Benefits
• Other exciting benefits to be discussed

Supplemental pay types:

• 13th month salary
• Overtime pay
• Night Differential