Client Services Support Associate (Remote)

• Operate as primary support for assigned clients
• Field and process client requests
• Juggle multiple clients and project priorities simultaneously
• Create orders and manage through to final sales approval, ensuring a high level of detail and accuracy
• Track orders to ensure client approvals are received prior to deadline
• Submit forms for all internal and reporting requests, providing accurate and comprehensive details required to receive the best possible client deliverable
• Follow-up with departments to ensure requested deadlines are met
• Manage passwords and reporting for client contracts and ensuring reports are pulled in a timely and detailed fashion as expected by the client
• Attend all agency media/vendor presentations
• Execute media plans and media agreements/orders as directed by the Client Consultant
• Prepare proposals with media recommendations/pricing
• Identify growth opportunities to share internally
• Maintain current work-in-progress records and archives of past project information as appropriate
• Manage all client billing requirements and inquiries –cost centers, POs, AR reporting, etc.
• Assist accounting team in timely retrieval of invoices

All your information will be kept confidential according to EEO guidelines.

“, “jobLocationType”: “TELECOMMUTE”, “employmentType”: “FULL_TIME”, “applicantLocationRequirements”: { “@type”: “Country”, “name”: “USA” }, “hiringOrganization” : { “@type” : “Organization”, “name” : “Shaker Recruitment Marketing”, “sameAs” : “http://www.shaker.com”, “logo” : “https://shaker.com/wp-content/uploads/2021/12/Shaker-Logo.png” }, “jobLocation” : { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “Oak Park”, “addressRegion”: “IL”, “streetAddress”: “1100 Lake Street”, “postalCode”: “60301”, “addressCountry”: “US” } }, “qualifications”: ”

• BA or equivalent professional experience
• Talent Acquisition or recruitment industry background a plus
• Excellent, proactive communication skills
• Detail oriented, highly organized and exceptional follow-through
• Strong work ethic
• High competency level on computer and software skills compatible with job responsibilities
• Proficient in Filemaker, MS Office, Excel
• Thrives in high-pressure, high-volume situations
• Tools: Filemaker, Microsoft Office Suite,Tableau

” }