Client Support Coordinator (Remote)

Insights is a Learning and Development company which aims to change the world through the power of self-awareness.

Our core purpose is to create a world where people truly understand themselves and others and are inspired to make a positive difference in everything they do. Like any brilliant team we’re made up of different people. A career at Insights is about welcoming people for who they are, and supporting their journey towards whoever they want to become.

Across the globe our products help people see themselves and others in a new light, to spark stronger connections in our workspaces and beyond. It all starts within. We’re always making sense of ourselves – evolving as we move through life. Discovering our own minds means we’re committed to constantly expanding them. And we want to shout about it. We love what we do, and we have fun doing it. That’s what makes the magic of Insights. We work in a space where everybody belongs, where you can be unapologetically you.

Job Description

Are you organized, customer-focused, and committed to delivering high-quality results? Do you thrive in structured environments where attention to detail and efficient processes are essential? If you’re looking for a role that combines event management with customer support and technical expertise, this could be the ideal opportunity for you.

Why Join Us?

At our company, you’ll be joining a team of 8, where laughs, learning, and growth are part of the daily routine. We’re not just offering a job; we’re offering a chance to develop yourself professionally and personally. Using Insights Discovery, we’ll help you gain deeper self-awareness, foster your teamwork skills, and grow in a supportive environment.

What’s In It For You?

• 
  Flexible Working: Enjoy the freedom of working remotely, with regular check-ins and team collaboration.
• 
  Personal Development: Get accredited in Insights Discovery, a powerful tool that helps you learn more about yourself and your work style.
• 
  Exciting Projects: Be at the heart of organizing and coordinating workshops with many excited delegates.
• 
  Team Atmosphere: Join a team that values fun, respect, and mutual support—we believe that a positive work environment makes all the difference.

Qualifications

What You’ll Do

In this role, you’ll be a key player supporting our customers and Insights Discovery Practitioners. You’ll help coordinate Insights Discovery workshops and provide technical and operational support to our community. You’ll also work closely with our Consultants and Facilitators, ensuring every event runs smoothly.

Key Responsibilities:

• Own event coordination, working with internal and external teams to ensure flawless execution.
• Provide top-notch customer service and technical support to our Insights Discovery community.
• Manage and troubleshoot CRM queries—D365 experience is a big plus!
• Build strong relationships with clients and be their go-to problem solver.

What You Bring

• 
  Fluency in Danish & English—a must for smooth communication with our clients.
• 
  CRM Skills: You have experience with client relationship management, and D365 knowledge will make you shine.
• 
  Team Spirit: You enjoy working with others and thrive in a team-focused atmosphere.
• 
  Tech-Savvy: You’re comfortable using MS Word, Outlook, Excel, and PowerPoint.
• 
  Detail-Oriented: You’re accurate in data entry and have a keen eye for detail.
• 
  Problem Solver: You take the initiative to find solutions and handle customer queries with care and efficiency.
• 
  Adaptability: You’re comfortable working in a fast-paced, ever-changing environment.

Contract: permanent

Location: Hybrid in Denmark

Additional Information

Everyone is welcome at Insights. We’re dedicated to creating a space where you belong — that means accepting you for who you are now and supporting you on your journey towards whoever you want to become.

Our colourful solutions help people see themselves and others in a new light and we love encouraging our diverse global community to experience the transformational power of Insights Discovery. Through listening and learning, we will continue to foster the connections that matter to build a more inclusive culture.

It is in our nature to nurture. We have developed an organisation which puts care for our people, inclusion, belonging and wellbeing at the heart of our approach. We’re strengthened by a community where we work together to co-create a culture that celebrates difference and welcomes everybody.

We love learning. We want to be better tomorrow than we are today and we’re up for the journey. Unapologetically human, undoubtedly individual. Colourful to our core.

Read more about inclusivity at Insights via the vacancy page on our website: https://www.insights.com/inclusively-insights/