Clinical Applications Support Business Team Lead (Remote)

Clinical Applications Support Business Team Lead | St John of God Health Care | Australia

Welcome to St John of God Health Care

St John of God Health Care is one of the largest private providers of health care services in Australia, employing more than 16,000 employees (caregivers). We operate 26 hospitals and services comprising more than 3,300 hospital beds, including home nursing, disability services and social outreach programs.

Your role at St John of God Health Care
You will provide leadership, coordinate the team’s activities, ensure effective support and maintenance of clinical applications, drive improvement initiatives relative to business needs, and maintain strong relationships with the business and vendors to maximise the value of digital investments in SJGHC.

The Position

• Guide, mentor, lead a team of dedicated Subject Matter Experts (SME’s) and allow them to thrive in a safe and secure environment
• Continually look for ways to improve clinical applications capabilities and dexterity across our organisation
• Work with the Clinical Applications Operation’s Manager to set clear and achievable goals for your team. Make sure everyone understands what is expected of them, and create a roadmap for achieving those goals.
• Design & build solutions that deliver real tangible benefits to the business and maximise our existing investments
• Create and develop the teams internal knowledge to ensure a clear understanding of our solutions to reduce any resolution times
• Analyse data, systems, practices and processes to determine the appropriate requirements and solutions, recommending best use of products and enhancements to improve efficiencies and effectiveness.
• Engage with business leads to establish and attend relevant user groups
• Work with caregivers, stakeholders and vendors building effective relationships to maximise our digital investments
• Guiding the Clinical Application business team to ensure integrity, confidentiality and availability of information within Clinical Applications are suitably managed, tested and maintained
• Actively co-ordinate business related requests and enhancements per agreed SLA’s
• Work with Digital Security and data owners to ensure appropriate security policies are applied to systems and data.
• Create sustainable education packs relating to business needs
• Assist with the preparation of functional specifications and estimates of effort to design, develop and deliver approved interface and system solutions.
• Assist with the support of rollouts of relevant systems and upgrades

It is essential you have experience working with clinical and non-clinical applications specifically in a large hospital setting. You will have the ability to analyse administrative and clinical information requirements and translate these into system functional deliverables, along with experience working with and supporting external vendors and integrating 3rd party software systems.

To succeed you will possess knowledge and experience in system interoperability and securing software, systems, and information. Coordination of change and release activities within enterprise systems development is essential, alongside familiarity with hospital and corporate application processes. Experience managing organisation-wide IT applications is crucial, as is the ability to work independently and prioritize tasks effectively using strong time management skills.

Above all, people will be at the core of everything you do committing to and supporting our Mission and Values.

We can offer you

• Salary $119,910 to $133,183 per annum plus 11.5% Superannuation
• Permanent fulltime position working 76 hours a fortnight
• Located in Perth CBD Kings Square office
• 40% work from home option
• Salary packaging up to $18,550 on a range of benefits such as mortgage, rent, meal entertainment, holiday accommodation or other everyday living expenses as well as options to salary package benefits above the FBT cap on items such as:
  • Novated leasing
  • work related expenses
  • self-education and
  • additional superannuation
• Employee discount on St John of God Hospital & Medical Services and Private Health Insurance
• Employee support through our dedicated free Employee Assistance Program (EAP)
• A healthy work-life balance through flexible work options, additional purchased leave and well-being programs
• Access to a range of Lifestyle, Health & Wellbeing rewards and discounts
• 14 weeks Paid Parental Leave
• End of trip/shower and bike facilities
• Close to public transport

For enquiries contact Sharon Bowman, Clinical Applications Operations Manager on (08) 6116 0082

St John of God Health Care embraces diversity and strongly encourages applications from Aboriginal and Torres Strait Islander peoples and people with disabilities. We are committed to providing a safe environment for all children and vulnerable people in our care and proactively take measures to protect children/vulnerable people from abuse.

Applications Close 24 November

Should suitable candidates be identified, shortlisting and interviews may commence prior to the advert closing

Tagged as: remote, remote job, virtual, Virtual Job, virtual position, Work at Home, work from home