Cloud Engineer I (Remote)

CBTS serves enterprise and midmarket clients in all industries across the United States and Canada. CBTS combines deep technical expertise with a full suite of flexible technology solutions–including Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, CBTS delivers comprehensive technology solutions for its clients’ transformative business initiatives. For more information, please visit www.cbts.com.

Job Purpose

Essential Functions:

Engineer and deploy AWS IAM resources including users, groups, roles, and policies using AWS CloudFormation templates and following Cloud IAM team processes and procedures

Day-to-day delivery of the AWS IAM configuration required to support business requirements, application integrations, workloads, regulatory compliance, and all other platform efforts or deliverables

Actively monitor and respond accordingly to AWS IAM configuration changes, events, and alerts following applicable CIE team process and procedures

Evaluates existing AWS IAM permission policies and adjust them as needed to enforce principle of least privilege.

Ensure effective security protection controls and hardening requirements are in place for all AWS IAM resources

Ensure all AWS IAM resources and configuration adhere to and compliant with all Synchrony policies/standards, industry best practices/benchmarks, and regulatory requirements

Participates in Agile team’s ceremonies.

Updates assigned Jira stories daily as required by the Agile team to provide status and next steps.

Ensures service requests contain proper approvals and documentation prior to starting the work and deconflicts discrepancies with the CIE Service Management Lead.

Creates new or updates existing CFN templates per requirements outlined in the service requests and Agile stories.

Education

Two years of College or Technical School resulting in an Associate’s Degree or equivalent

Certifications, Accreditations, Licenses

AWS Certification

Relevant Work Experience

5 to 7 years in related field

Special Knowledge, Skills And Abilities

Troubleshoots errors logged in in the CFN StackSet’s Stack Instance or Operations tabs as needed to advance the fulfillment of service requests.

Follows process documentation to ensure proper governance and request to implementation traceability is in place.

Performs AWS IAM compliance event follow-up and remediation with account owners to resolve event conditions.

Supervisory Responsibility

Actively (immediately on the same day) coordinates with the CIE Service Management Lead to resolve conflicting requirements or unclear information in Jira stories or service requests.

Ensures principle of least privilege is implemented in every template policy prior to creating Pull Requests.

Ensures security controls are implemented in the CFN templates as required to ensure we maintain a secured Cloud IAM posture.

Troubleshoots CFN template syntax errors and escalates to the CIE Service Management

Lead as needed to ensure same day resolution.

Troubleshoots errors logged in in the CFN StackSet’s Stack Instance or Operations tabs as needed to advance the fulfillment of service requests.

Follows process documentation to ensure proper governance and request to implementation traceability is in place.

Performs AWS IAM compliance event follow-up and remediation with account owners to resolve event conditions.

NOTE: If the position has supervisory responsibilities (options A, B, or C above), please ensure this is reflected in the Essential Functions section of the job profile.

Work Environment

24×7 Support required — Rotational.