Cloud Product Manager (Remote)

Cloud Product Manager | ARHS Group Part of Accenture | Luxembourg

You want to combine passion and IT expertise?

You are talented, motivated and ambitious? Then, we will be more than happy to meet you!

ARHS Group is looking for a Cloud Product Manager (m/f), to join its team at the client.

As a Cloud Product Manager, you will oversee the lifecycle of the cloud services from conception to delivery, ensuring they align with customer expectations, regulatory requirements, and performance metrics.

Your main responsibilities:

• Own and manage the end-to-end lifecycle of cloud services delivered within the ART, ensuring services are aligned with customer needs and business objectives.
• Develop and communicate a clear service roadmap that outlines priorities for cloud transformation, ensuring alignment with long-term organizational goals.
• Define the service offerings, features, and SLAs (Service Level Agreements) for cloud services, ensuring expectations for operational teams and clients.
• Lead and coordinate Program Increment (PI) planning within the ART, ensuring the prioritized services and features are broken down into manageable tasks for development and operations teams.
• Collaborate with system architects, engineers, DevOps, and operations teams to ensure seamless delivery of services, balancing technical feasibility with customer requirements.
• Serve as the primary interface between the ART, senior management, and external stakeholders to communicate progress, challenges, and key decisions regarding cloud services.
• Utilize data and KPIs to guide prioritization decisions, focusing on service performance, user satisfaction, and business value.
• Ensure cloud services comply with security, legal, and regulatory requirements, working closely with the legal and security teams.
• Stay up to date with industry trends and innovations in cloud service management to improve efficiency, performance, and service offerings.

Your profile:

• 5+ years of experience in product management, preferably with a focus on service delivery rather than traditional product management.
• Strong understanding of cloud technologies (AWS, Azure, GCP) and experience in cloud service delivery and management.
• Proven experience in working within the SAFe (Scaled Agile Framework) environment (SAFe Product Manager/Owner certification is a plus).
• Demonstrated ability to translate customer needs and business objectives into clear service requirements and priorities.
• Strong background in Agile methodologies and leading cross-functional teams in fast-paced environments.
• Experience in managing service-level agreements (SLAs) and ensuring service delivery excellence.
• Experience with budgeting, forecasting, and financial oversight for service-related projects.
• SAFe certification (SAFe Product Manager/Owner or similar).
• Familiarity with ITIL service management practices or certifications.
• Experience managing cloud service migrations or large-scale transformation initiatives.
• Track record of stakeholder management in complex, multi-vendor environments.
• Fluency in English (written and spoken) is required.

Tagged as: remote, remote job, virtual, Virtual Job, virtual position, Work at Home, work from home