Cloud Site Reliability Engineer (Remote)

The role of the Cloud Site Reliability Engineer (SRE) is to be Elekta’s expert to help our customers manage clinical workloads in the Axis Cloud infrastructure. The role is 45% customer facing & 65% internal facing, partnering with business and technical influencers, order fulfilment teams, and service teams to ensure the consistency, high availability and scalability of the Axis Cloud infrastructure.

What You’ll Do At Elekta

Would you like to be part of our motivated global team, where we aim to attract and invite the best skills to Elekta? We offer you an exciting opportunity to join our Global Cloud Solution team in India, which is currently a team of 20 members globally.

Responsibilities

• Monitor, analyze, and resolve incidents for customers infrastructure running in Azure
• Install, configure, and administer customer systems in Azure.
• Perform regular reviews, document systems, processes, and procedures.
• Escalate cases to appropriate staff as necessary to ensure case are closed in a timely fashion.
• Follow up on issues via e-mail, ticketing system, and phone calls with our customers.
• Communicate technical issues and solutions with clients in business terms.
• Remote work setting and flexibility with work hours may be required to work with the wider, global Axis team.

What You Bring

• 3+ years hands-on experience with virtualization/Cloud technologies including Azure, VMware, Citrix.
• Advanced Azure Certification(s) preferred
• A passion for problem solving and learning new technologies.
• Ability to work in a fast paced, rapidly changing environment.
• Previous experience in a 24x 7 managed services, hosted service company, or Network Operations Center environment.
• 3+ years System administration and support experience (Linux or Windows operating systems; experience with mixed environments a plus).
• Experience with PowerShell and other automation environments and scripting technologies.
• Knowledge of SQL Server configuration and fundamentals.
• Active Directory skills, including Group Policy Administration, Replication and Deployment experience.

Why should you join Elekta?

In this role, you will work for a higher purpose; hope for everyone dealing with cancer, and for everyone regardless of where in the world, to have access to the best cancer care. You will be part of our international innovative team and given the opportunity to learn and develop.

Overview of some of our benefits for India are as below.

• 27 Paid Holidays.
• Hospitalization Insurance for Self, Spouse & 2 Children.
• Life & Personal Accident Policy.
• Travel, Phone & other benefits as per the employee handbook.

Hiring process

We are looking forward to hearing from you! Apply by submitting your application and resumé in English, via the “Apply” button. Please note that we do not accept applications by e-mail.

Your Elekta contact

For questions, please contact the responsible Global Talent Acquisition Partner, Nidhi Sarkar, nidhi.sarkar@elekta.com

We are an equal opportunity employer

We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, genetic information, national origin, disability, veteran status, or any other status protected by law in the locations where Elekta operates.

About Elekta

Here at Elekta, you will make a difference. We are a MedTech company that provides software and hardware to hospitals and clinics all over the world.

We have a responsibility toward our partners and customers to deliver solutions in a secure and sustainable way. Both when it comes to financial and environmental matters, but also for our employees to feel that they bring value, wherever in the organization they may work.