Cluster Assistant Digital Marketing Manager (Remote)

Job description / Role

Company Description

The Novotel 5 stars resort located directly on the red sea with a beach area of 646m ; 268 rooms including 4 suites and 80 family rooms; 5 outlets and Spa, offers a wonderful experience that can cater perfectly for all tastes

Job Description

Main responsibilities:
– Build Digital yearly plan and budget for the hotel across Direct & Indirect channels
– Contributing to Hotel Strategy, working closely with key stakeholders from Marketing, Sales, Revenue, PR, F&B
– Develop quarterly and yearly e-commerce and digital marketing plans covering all digital channels and levers (Direct and Indirect)
– Plan and execute all digital marketing, including SEO/SEM, marketing database, email, social media, display advertising campaigns and influencers
– Reporting and Analysis of Web Direct and Indirect performance
– Measure and report the performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)
– Handle the CRM and email Marketing with the third party tool
– Monitor and assist in ensuring Rate parity together with the Revenue Director/Manager throughout all distribution channels
– Manage Hotel’s online reputation
– Ensure hotel’s presence across key Social platforms relevant to the source markets and social content production
– Identify trends and insights, and optimize spend and performance based on the insights
– Brainstorm new and creative growth strategies
– Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points
– Ensure Accor App visibility and usage uplift across the hotel
– Collaborate with agencies and other vendor partners
– Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate.

– A minimum of 2 to 3 years of experience E-Commerce / Digital Manager in Hospitality or Retail
– Excellent English, both verbal and written.
– Strong understanding of current digital marketing concepts, strategy and best practice
– Excellent Presentation and customer relationship skills
– Energetic and passionate to work.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making “Feel Welcome” resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels’​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.