Communications Officer (Remote)

The Communications Officer is responsible for delivering the external and internal communications function of The Union’s headquarters. They will work with the Head of Communications to effectively communicate with a variety of audiences, through various communications channels. As it is a small communications team, the Communications Officer will lead on several of their own communications activities, with support from the Head of Communications where required.

Visit The Union website for the job description: https://theunion.org/get-involved/careers

Deadline for applications: 14 February 2025, 17:00 GMT

Key Responsibilities

Support the development and implementation of a coherent communication strategy, including but not limited to the following responsibilities:

• Identifying and creating engaging content from across the organisation for external and internal audiences, to be disseminated through the appropriate channels (e.g. website, social media, media, intranet, all staff emails, etc.)
• Delivering Training & Education Department communications and marketing activities (including content planning, social media management, email marketing, news stories and activity evaluation)
• Advising and supporting departments (including Tuberculosis, Membership, Journals and Technical Publications) and country offices (including India and Myanmar) to deliver communications activities
• Managing social media accounts (including creation of content, engage with our audiences and oversight of colleagues’ use of accounts)
• Managing website (including reviewing and updating pages, coordinating with website developers and training colleagues to use the content management system)
• Leading on internal communications activities (including intranet management, staff meeting organisation with Human Resources and disseminating HQ messages)
• Supporting media outreach activities (including identifying newsworthy stories, drafting press releases and engaging journalists)
• Supporting the delivery of key communications campaigns (e.g. World Tuberculosis Day)
• Supporting the delivery of The Union World Conference on Lung Health communications function (including social media management, content creation and corporate branding)
• Supporting the delivery of the World Conference on Tobacco Control communications function (like Union Conference responsibilities)
• Supporting the management and coordination of awards
• Supporting business development and fundraising activities
• Evaluating the effectiveness of communications activities and campaigns
• Educating colleagues about the use of The Union’s brand and overseeing that it is used correctly

This is not a definitive list of responsibilities for the role.

Qualifications, skills and experience

• Educated to university degree level or equivalent in a relevant subject area
• 2-5 years of experience of working in a communications role, preferably in the healthcare or science sectors
• Ability to create high-quality communications content (news stories, marketing emails, staff newsletters, etc.) for internal and external audiences
• Strong communications skills, both written and verbal
• Strong editing skills, with a good attention to detail
• Strong external and internal stakeholder management skills
• Experience of using corporate social media accounts and scheduling tools
• Experience of using website content management systems
• Experience of design software/tools an advantage
• Excellent organisational skills, with the ability to multitask, prioritise effectively and meet deadlines
• Ability to work independently and as part of small team
• Self-driven, innovative, laterally thinker
• Knowledge of Microsoft Office package