Conference Operations Manager Wfh (Remote)

Join our esteemed organization dedicated to fostering the advancement of architecture and design. We are seeking a skilled Manager of Conference Operations to enhance our flagship conference and other events. This remote position allows you to collaborate with a dynamic team while playing a pivotal role in crafting exceptional experiences that reflect our organizational values.

Key Responsibilities

• Collaborate closely with the Senior Director to oversee all logistics related to our main conference, encompassing pre-event, onsite, and post-event activities.
• Facilitate site visits and coordinate with city officials, managing essential logistics such as hotel reservations and group dining arrangements.
• Assist in comprehensive research, analysis, and documentation associated with site selection and historical event data.
• Ensure compliance with meeting space requirements through meticulous review of future contracts.
• Develop and maintain a detailed meeting space grid for our convention center and headquarters hotel.
• Efficiently assign and manage meeting room and functional area usage to optimize conference operations.
• Lead the design, layout, and setup of key areas within the convention center, ensuring adherence to budgetary constraints.
• Formulate and manage event specifications, including room setups, catering, audiovisual needs, and other services.
• Act as the primary liaison with event venue personnel during all phases of planning and execution.
• Oversee the conference volunteer program, including registration, training, and handbook development.
• Assist in devising contingency plans while troubleshooting and resolving onsite challenges.
• Establish and nurture relationships with key vendors, including hotels, transportation providers, and caterers.
• Liaise with a third-party housing vendor for contract processing and customer service support.
• Manage vendor relationships related to transportation, including budget oversight and shuttle scheduling.
• Develop and oversee the event request process, ensuring strategic alignment with organizational goals.
• Contribute to the creation of marketing materials and conference websites.
• Review and address discrepancies in vendor invoices, ensuring accurate and timely payments.
• Collaborate with the Manager of Event Technology & Operations to maintain the Convention Resources page.
• Support the annual budgeting process by monitoring prior year revenues and expenses.
• Monitor the conference inbox to ensure timely responses to inquiries.
• Supervise operational and logistical activities for other assigned meetings and events.

Required Skills

• Proven experience in managing and executing large-scale events, showcasing creativity and innovation.
• Strong expertise in budget development and management.
• Exceptional interpersonal, communication, and customer service abilities.
• Highly self-motivated, detail-oriented, and capable of strategic thinking with robust problem-solving skills.
• Effective decision-making capabilities in dynamic environments.

Qualifications

• Bachelor’s degree in business management or a related area is preferred.
• A minimum of four to five years of relevant experience in meeting management is required.
• Experience within an association environment is advantageous but not mandatory.
• Willingness to travel as needed for this role.

Career Growth Opportunities

This position presents unique opportunities for professional development and advancement, as you work collaboratively on high-profile events that will enhance your skills in event management and broaden your professional network.

Company Culture And Values

We are committed to promoting a culture of equity, diversity, and inclusion, empowering our employees to drive positive change through architecture and design.

Compensation And Benefits

Compensation for this position ranges from (68,800 to )75,000 annually, accompanied by a comprehensive benefits package that includes:

• Medical and dental insurance
• 401(k) retirement plan
• Flexible work arrangements
• Paid time off
• Flexible spending accounts
• Income protection, including life insurance and disability plans at no cost
• Tuition and membership reimbursements
• Employee Assistance Program (EAP)
• Computer purchase program
• Fitness club discounts
• Prepaid legal services program
• Identity theft protection

This is an exciting opportunity to join a mission-driven organization known for its commitment to the positive impact of architecture and design on society. Apply today to be a part of our dedicated team.

Employment Type: Full-Time