Consumer And Market Insights Project Manager (Remote)

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Position Snapshot

Location: Vevey, Switzerland
Company: Nespresso HQ
Act. Rate: Full-Time, 100%
Type of contract: Permanent contract

What we offer at Nespresso

Flexible work guidelines in terms of core hours and working from home. Please talk to us during the recruitment process about what flexibility could look like for you!
Genuine opportunities for career and personal development
Modern “smart office” locations providing agile & collaborative workspaces
Dynamic international working environment
Attractive additional benefits
The opportunity to be part of a B Corp certified company and one of the world’s most trusted brands

Position Summary

At Nespresso, we believe that we can elevate the world of coffee to drive a positive impact and be a force for good which shapes lives and landscapes for the better. We place people at the heart of our success – all 14,000 of them. We actively cultivate diversity, inclusion and belonging in the workplace. We celebrate individuality, believing that your authenticity and uniqueness can help us to grow together. Quality and sustainability are core to who we are and critical to our vision of driving positive change. We’re committed to delivering an exceptional coffee experience that elevates our community, suppliers, farmers, and each other.

To achieve this, we live by four behaviors. We Inspire, we Care, we Act, and we iNnovate. Each one of these reflects who we are and how we interact with one another and with the world around us. We live a culture that is built on the principal belief that individually and collectively we can. What about you? Want to be part of this exciting journey? Join the Nespresso team! And reimagine what coffee can be. Reimagine what you can become. Together we grow as individuals and teams. And as an organization. Apply online at www.nespresso.com/careers.

As a “Consumer and Market Insights Project Manager”, you will be responsible for developing and leveraging comprehensive consumer and market insights to drive innovation, shape brand strategy, and enhance communication and customer experience. Your expertise will play a crucial role in informing key business decisions and ensuring a competitive edge in the market.

A Day in the Life of a Consumer and Market Insights Project Manager

• Develop and drive consumer, market, and brand understanding for assigned HQ business areas, bridging knowledge gaps and leading research
• Foster consumer empathy across the business team to inform decision-making and inspire collaboration
• Translate business questions into research plans and work with external agencies to execute projects
• Provide objective, actionable findings from research results to guide decision-making
• Communicate results effectively to impact decisions at all levels, including leadership
• Manage global CMI monitoring tools, driving adoption, training, and improvement
• Serve as a reference for the tool within the Nespresso global insight network and Nestle CMI community

What will make you successful

• University degree in Marketing or equivalent
• 3-5 years of experience in Consumer and Market Insights (agency and/or client side)
• Strong communication analytical skills
• Experience in qualitative and quantitative research techniques for innovation, communication, and branding
• Ability to design research plans and lead projects with budget, supplier, research and schedule management
• Curiosity and experience uncovering consumer opportunities and trends
• Fluent in English

At Nespresso, we’ve built a culture of care and inclusion, making sure everyone can be their bold selves, while growing with the company. We innovate, dare to try, learn and scale up in a fast paced, digital and connected environment. With a diverse workforce made up of over 90 nationalities across 58 countries, you can be a part of an innovative culture, where supportive people help each other. One where anyone is encouraged to challenge the status quo and have an impact on the future for one of the biggest sustainable companies. Whatever your role, you’ll find you can drive real change and spread your enthusiasm. Join the place where you can thrive, you feel, you belong, you are inspired to be and do your best.