Contract Manager Wa Government Fleet (Remote)

Contract Manager Wa Government Fleet | Fleetcare | Australia

 ABOUT FLEETCARE

Fleetcare is a trusted name in fleet management, novated leasing, telematics and fleet leasing providing comprehensive solutions to organisations across Australia. With a focus on delivering exceptional service and tailored solutions, we have established ourselves as an industry leader.

ROLE OVERVIEW

As the Contract Manager for the WA Government Fleet, you will play a key role in managing our contract with the WA Government (State Fleet) ensuring the delivery of outstanding services and maintaining high levels of customer satisfaction.

Your primary objective will be to lead the team of Account Managers and collaborate with various operational departments within Fleetcare to ensure the highest level of service delivery to State Fleet and the individual Government agencies. Building strong relationships, managing contract compliance, and driving customer satisfaction will be essential elements of your role.

KEY RESPONSIBILITIES

• Manage the execution of the fleet management contract with the WA Government’s State Fleet
• Lead and guide a team of Account Managers responsible for maintaining relationships with government agencies.
• Foster strong partnerships with key stakeholders and proactively address their needs and concerns.
• Monitor contract performance and ensure compliance with terms, conditions, and performance metrics.
• Collaborate with internal departments to ensure seamless service delivery and resolution of any issues.
• Continuously analyse contract performance, identify improvement opportunities, and implement strategies accordingly.

QUALIFICATIONS & SKILLS:

• Bachelor’s Degree in Business Administration, Management, or a related field (or equivalent experience).
• Proven experience in contract management, preferably within fleet management or government contracts.
• Strong leadership abilities with a track record of motivating and managing high performing teams.
• Excellent interpersonal and communication skills, with the ability to build lasting relationships.
• Analytical mindset with strong problem-solving skills to assess contract performance and implement improvements.
• Sound knowledge of fleet management principles, industry trends, and regulatory requirements.
• Proficiency in relevant software applications and customer relationship management systems.

WHAT WE OFFER

As part of the Fleetcare family, you’ll enjoy the best of both worlds with all the advantages of working for a large corporate business combined with a ‘family feel’ of a smaller organisation. Working with a large team of industry professionals, you’ll be surrounded by creative thinkers, innovative problem solvers and customer focused individuals who strive to deliver excellence every day.

Benefits also include:

• Full product and service training provided
• Genuine commitment to investing in you with ongoing learning and development opportunities
• Access to a professional and personal development library of resources
• Uniform allowance
• Wellbeing Program
• Novated Leasing
• Birthday perks
• Supportive culture including Employee Assistance Program
• Exceptional office facilities
• Breakfast, coffee, healthy snacks, weekly fruit delivery and more
• Fun team environment
• WFH options

Join Fleetcare and be part of a dynamic and innovative team dedicated to delivering excellence in fleet management.

If this role isn’t quite right for you but you recognise how your skills, experience, and positive energy can become part of our next success, check out our website for all current vacancies and how to register for our talent pool.

www.fleetcare.com.au

Fleetcare is an equal opportunity employer and encourages applications from a culturally diverse background.

Note: Shortlisted candidates will be required to undergo pre-employment background checks

Tagged as: remote, remote job, virtual, Virtual Job, virtual position, Work at Home, work from home