Six Degrees, a Reverba Company, is seeking a Creative Resources Manager. Reporting to the COO, and supporting Six Degrees’ Creative and Production functional area, you are a self-starter, responsible for overseeing the allocation and management of resources for design projects, ensuring that all briefs are properly addressed and processed, and coordinating with both in-house designers and freelancers. This role involves maintaining the organizational and operational aspects of the Creative and Production process, providing training, managing capacity and utilization, and ensuring project budgets are met.

What your responsibilities as Creative Resources Manager will include:

Resource Management

• Holding weekly touchpoints with each member of the team to discuss wins, roadblocks, performance feedback and goals/target progression
• Setting performance expectations and targets with direct reports, and providing coaching and feedback about performance and career progression
• Overseeing and assigning resourcing, scheduling, and timelines across the Creative & Production team, reviewing and providing input on utilization reporting
• Assessing and allocating new brief requests to designers by considering their skill sets, capacity, timing, preference, and current workload
• Attending weekly resourcing calls to ensure all projects are adequately resourced, and to flag/resolve resourcing conflicts/issues as they arise
• Overseeing project freelancer and vendor management, including freelancer and vendor identification, outreach, scope/briefing and budget discussions to support billable projects and RFPs

Monday.com Maintenance and Communication

• Ensuring the Monday board is kept up to date by following up on briefs that have not progressed and removing dates from unresponsive briefs
• Ensuring the Monday board matches the C&P calendar, and designer time holds correspond to current work
• Conducting weekly group and 1:1 discussions with designers around resourcing, workload, accommodating drop-ins, rush work, and shifting priorities. Flagging any capacity issues to the broader team
• Maintaining open communication with designers to ensure a managed workload and effective use of freelancer support

Utilization & Budget Monitoring

• Collecting and analyzing designers’ weekly billable hours breakdown, monitoring productivity during downtime and general busyness
• Reviewing budgets for C&P hours to ensure they are reasonable based on the scope
• Contribute to Six Degrees’ Employee Experience by setting a positive leadership example as a leader who embraces Six Degrees vision, mission, and values
• Support culture of high performance and continuous improvement that values learning and a commitment to quality

What you’ll need to succeed:

• Minimum of 6-years working in an increasingly senior role in Production Management with at least 3-years people management experience
• Agency experience strongly preferred
• Passionate about the importance of providing amazing client experiences
• Balance needs of multiple stakeholders while managing multiple complex tasks and priorities in a calm and efficient manner
• Proven problem analysis and resolution capabilities
• Proficiency with Monday.com or similar project management tools
• Demonstrated ability to understand budgeting requirements and resolve issues
• Able to multi-task, adapt, and manage multiple priorities while delivering within an aggressive timeline
• Excellent interpersonal and communication skills with a results-oriented management style
• Able to work effectively and collaboratively with Management and Executive Teams
• Strong presentation delivery skills across diverse audiences
• Demonstrate integrity and ethical conduct and expect same from team
• Effective interpersonal and conflict resolution skills with the ability to establish trust, maintain confidential information and foster strong relationships with clients, colleagues, partners, and employees across the organization
• Self-directed with integrity, positive attitude, confidence, speed, and with a passion for Six Degrees Medical’s vision and mission

At Six Degrees, we welcome and encourage applications from people with disabilities. If you require accommodations at any point in the recruitment or selection process, please let us know how we can work with you to meet your needs.