Credit Underwriting Manager (Remote)

Our Mission

RoadFlex’s mission is to modernize financial services for the underserved fleet and logistics industry. The logistics industry is the backbone of the US economy. However, the financial infrastructure on which they run is broken. These are underserved industries where the existing financial and payment tools are difficult to use, outdated and saddled with shady fee structures.

We are changing that. RoadFlex believes that the hardworking men and women in this sector deserve better. With RoadFlex, customers can rely on the timely movement of capital for our supply chains to function efficiently. We build financial tools and payment products for drivers and fleet managers. We offer them world-class customer service that work with and around the unique constraints of their daily lives. If you would like to join our mission of helping the people manning the backbone of the US economy, let’s talk!

RoadFlex offers fleet customers an advanced fleet card and expense management solution, powered by AI technology. Our solution provides fleet customers with valuable insights and data- driven decision-making capabilities. With real-time visibility and control, our program enhances fleet operations and performance management, leading to significant cost savings and improved driver retention. Additionally, our solution includes fuel risk management features that effectively prevent fuel fraud and unauthorized purchases. By combining our solution with our exceptional support and customer success programs, we ensure our clients have an excellent fleet expense management experience while achieving a strong return on investment (ROI).

Why join RoadFlex?

The Credit Underwriter’s objective is to provide accurate assessment of risk throughout the entire RoadFlex’s pipeline from initial customer intake. This individual plays a critical role in RoadFlex’s process, ensuring RoadFlex’s accounts are healthy, fair, and competitively optimized. In this role, you’ll develop a strong foundation for RoadFlex’s credit operations, which lays the groundwork for opportunities in risk strategy and underwriting. 

Key Responsibilities

• Analyze customer applications for risk and credit decisions.
• You will be part of our manual underwriting process team and help us optimize the criteria for approvals
• Use model outputs and tools built in-house by our Risk Technology teams, and validate results with personal expertise to help make key credit decisions for customer accounts.
• Develop expertise on credit management.
• You will engage cross-functionally (accounts, engineering, etc.) to ensure we are managing accounts fairly, accurately, and competitively.
• You will participate in special projects focused on our risk operations, such as collaborating with our data science and engineering teams to improve our models and tools. 
• You will also lead operations and process improvement projects across credit operations, risk and credit monitoring

RoadFlex might be a good fit if you are

We value doers and builders, not just strategists. We value people on the team who want to roll up their sleeves to get work done.

• 1 – 7 in risk management, risk operations, and/or fraud
• Experience scaling a risk function or team at a high-growth fintech start-up, including hiring and managing a team of risk managers and analysts
• Experience with small business credit, KYB requirements, business payments, and/or card products

Nice to haves

• Proficiency in data analysis (SQL, Python, or R).You have a “get things done” mentality; you can dissect complex problems, identify solutions, and drive these solutions to completion with a high degree of autonomy
• Experience in a high-growth startup in the payments industry
• A technical background in software engineering

We are open to different experience levels for this role; your exact responsibilities and scope will match the experience you bring to the table

Compensation

We offer a competitive and attractive compensation package that includes base salary + variable compensation based on experience and performance, and a comprehensive employee benefits package. We value teamwork, innovation, and productivity, which will foster an exciting work environment.

Location

This is a full time remote position. 

Our Background & History

RoadFlex was founded by serial technology entrepreneurs. Our founders have backgrounds in leading operations at Fortune 500 companies, working on cutting-edge financial products for top financial institutions, and growing technology startups from 5 to 500 employees. With over $20 million in funding, we are backed by some of the industry’s most influential technology entrepreneurs and investors. Our partners are just as passionate as we are about modernizing the fleet payments industry.

RoadFlex is backed by top-tier VCs and the Founders/CEOs of multi-billion dollar tech companies including Pipe, Flexport, Hippo Insurance, Shippo, Product Hunt, Digits, amongst others.

We have years of runway to grow and support you on your journey. We’re looking for customer and product-obsessed entrepreneurs who want to work with a dynamic fast-moving team and build the roadmap for the RoadFlex rocket ship. If this is you, we are super excited to meet you and learn more.

Please note: Send a 1 to 2 minute intro video (share your exp/why you’d be the best/ comp expectation) at hiring@roadflex.com