Customer Advisor Lettings (Remote)

Customer Advisor Lettings | Touchstone | UK

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply – you could be just who we’re looking for! Of course, experience and track record are important, but we’re more interested in hiring someone that embodies our People Promises. That’s someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK’s leading Social Enterprise we’re dedicated to creating inclusive and thriving Communities for both our Customers and Employees.  

So, what are you waiting for? Join a Community that cares about you! 

More about your role

You will join a small close-knit team providing first line support to all our customers – tenants, clients, contractors and other external parties, whilst working closely with our internal teams, ensuring all maintenance tasks are managed quickly and effectively.

Our business is constantly growing and, therefore, we need you to be able to demonstrate your organisational skills and teamwork experience. As this can be a heavily customer focused role we require you to have experience of giving excellent customer service as with this role you will work closely with our tenants and landlords.

If you have strong Customer service or Administration experience whether that has been in a call centre or office environment, we would love to hear from you!

This role has been evaluated to suit a ‘hybrid’ working pattern, whereby there will be the opportunity to work from home for some days each week if preferred, you will be required to attend the office full time for a minimum of 5 days for your first few weeks. Please note that this is a full time position.

For more details about the role, please download the job description

More about you

You do not require previous experience to be successful, we ask that you have great IT skills, an eye for detail and are willing to learn the skills you need too perform this role, if you are someone who has recently finish University and are looking for a career in the Property industry we may have the perfect role for you!

Experience working within the property sector is not a requirement for this role, however here at Touchstone we strive to give you the skills to become an expert in your field by providing full support and training to ensure you are provided with the tools you need for this role.  If you’re looking for progression and long-term opportunities to grow, this role is a great place to start.

Essential: Customer facing experience and Administration experience

Desirable: Property sector experience or an interest in legislation.

Benefits

We are a large diverse and ambitious business, which will give you all the challenge you could wish for.  

We know that there’s always more we can do to make you smile, that’s why we offer a comprehensive benefits package with each role, yours will include:  

• Competitive salary, with a salary review yearly 
• Training and development
• Extra perks including huge discounts and offers from shops, cinemas and much more.

What’s next?

If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us.

If you are a Places for People customer and you’re looking for support with your application, please contact our skills and employment team on “To apply, click the Monster apply button”.

If you are a recruitment agency please note we operate a PSL and do not take cold calls 

Tagged as: remote, remote job, virtual, Virtual Job, virtual position, Work at Home, work from home