Hudson
Customer Care Consultant (Remote)
Customer Care Consultant | Hudson | Australia
Kick-Start Your Career as a Customer CareConsultant!
Are you a motivated team player ready to grow your skills and start arewarding career? We’re on the lookout for enthusiastic CustomerService Superstars to join our team!
Role: Customer Care Consultant
Customer Care Consultant | Hudson | Australia
Kick-Start Your Career as a Customer Care Consultant!
Are you a motivated team player ready to grow your skills and start a rewarding career? We’re on the lookout for enthusiastic Customer Service Superstars to join our team!
Role: Customer Care Consultant
Location: Brisbane – Hybrid (2 office days, 3 days WFH)
Office location: 69 Ann Street, between Roma St and Central station – approx 10 mins walk
Hours: Full-time, Monday to Friday (8 am – 6 pm roster)
Pay: $58,823 + super
Start Date: December 9th
Eligibility: Australian Citizens or Permanent Residents only
Training: 8-12 weeks of paid training
About the company:
Our client is Australia’s leading provider of salary packaging and novated leasing, helping people boost their take-home pay and make the most of their finances. Join a team that’s all about empowering customers and delivering outstanding service!
Why This Role?
As a Customer Care Consultant, you’ll be the friendly voice our customers rely on. From answering questions to guiding them through our self-service portal, you’ll make a difference every day by helping customers get the best financial benefits possible.
What You’ll Do:
- Be the first point of contact for customer inquiries-answering calls, resolving issues, and helping them with their accounts
- Help customers unlock benefits, introducing them to additional products and options
- Provide solutions on the spot, whenever possible, to improve customer experience
- Support and guide customers with basic tax-related questions (no worries-we’ll train you!)
- Keep things smooth by making sure data is accurate and updated
About You:
- You’ve had experience in retail or hospitality and love giving great customer service!
- You’re friendly, patient, and great at multitasking
- You’re a quick learner, tech-savvy, and ready to dive into a new challenge
- You can explain things simply and clearly over the phone
- You’re interested in learning about finance and helping others manage their money
Why Join Us?
- Join a supportive team that’s friendly, fun, and ready to help you grow
- Start with paid training that’ll teach you valuable skills in customer service and finance
- Enjoy hybrid work with a mix of in-office and WFH days
- Gain experience in finance and tax that can set you up for a bright future
Ready to start your career? Apply now and be part of a team that’s making a difference!
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