Customer Service Administration Officer (Remote)

Customer Service Administration Officer | Community Therapy | Australia

Customer Service / Administration Officer

Employment Term: Ongoing, Full-Time or Part-Time (minimum 3 days per week) 

Total Remuneration Package: Dependent on experience 

Location: Newcastle

Flexible Working Arrangements: Including working from home

Work with Purpose: Be an integral part of a healthcare team changing lives in our communities each day.

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About Us (the #dreamteam)

We are interviewing for our next Customer Service / Administration Officer team member who shares our passion for supporting older adults and people living with disabilities!

We are the largest community allied health team in the region with over 130 OTs, Physios, Dietitians, Speech Pathologists, Exercise Physiologists, Massage Therapists, Allied Health Assistants & Healthcare Administrators providing care for adults, children and people living with disabilities across the Hunter New England and Central Coast Local Health Districts.

We can support flexible working arrangements and can offer part-time and full-time positions, with your base being our beautiful Mayfield West office space.

Our mission is to support, enable and empower our clients to live enriched and meaningful lives.

There are a number of pillars that make the experience of being a part of the #dreamteam at Community Therapy a unique and rewarding one, enabling you to build a career with us;

• Regular professional development and team meetings
• Extensive induction period
• Weekly catch-ups and fortnightly 1:1 mentoring with your supportive manager
• Laptop with the latest technology platforms set up for a smooth experience
• Regular social events
• Professional Development allowance for external courses
• FREE access to courses on CT Learning: Our purpose-built online learning platform

Responsibilities (HOW we build healthier communities)

• Data entry with acceptance of new referrals
• Regular phone calls with team, clients and suppliers
• Ability to use Google’s suite of products, such as Gmail, Drive, Splose, Docs, Calendar, Sheets etc
• Basic book keeping or accounts knowledge will be advantageous
• Represent our culture of care, integrity and professionalism
   

Do you…

• Love working as part of a team?
• Have great computer skills?
• Enjoy speaking to people on the phone?
• Have an ability to solve problems independently?
• Have previous healthcare administration experience and experience in the aged care and NDIS sector (highly desirable!)?

  …Then we would love for you to apply!

Benefits & Culture (WHAT makes our #dreamteam unique)

• CPD allowance to assist your ongoing education and training
• Big focus on culture – fun, support and collaboration
• Strong servant leadership model with a focus on empathy and support
• Access to CT Team Perks – discounts on gym memberships and various products, including private health insurance
• Additional Purchased Annual Leave options
• Car Novated Lease options for EVs and PHEVs
• Full-time and part-time positions available (minimum 3 days)

We are proud to have a strong equal opportunity culture at Community Therapy and we embrace the diversity of all our team members. We encourage applications from all members of the community, including people of Aboriginal and Torres Strait Islander descent, culturally and linguistically diverse backgrounds and, mature aged people. You can view our Reconciliation Action Plan here: https://www.communitytherapy.com.au/reconciliation-action-plan/ 

Our flexible working arrangements are reflective of the needs of each individual team member.

Research shows that flexible working arrangements boost employee well-being, happiness, engagement and productivity. As an organisation we value diversity and this allows us to engage meaningfully with opportunity for growth and career progression whilst maintaining a stable, productive and strong workplace.

So, if you have a passion for working with people, community health care and would love to work in a supportive, flexible environment, please apply.

We’d love to hear from you!

To express your interest in this role hit ‘Quick Apply’ with your CV and Cover Letter attached.

Tagged as: remote, remote job, virtual, Virtual Job, virtual position, Work at Home, work from home