Greenspan Group
Customer Service Manager (Remote)
Customer Service Manager | Greenspan Group |Australia
We are currently seeking highly motivated and committed Customer ServiceManager to help transform Australian family lives.
While B2C experience in retail/consumer products is very beneficial wealso offer full product and customer service training with the view thatall our team members gain a mastery of their role.
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Customer Service Manager | Greenspan Group | Australia
We are currently seeking highly motivated and committed Customer Service Manager to help transform Australian family lives.
While B2C experience in retail/consumer products is very beneficial we also offer full product and customer service training with the view that all our team members gain a mastery of their role.
How will you contribute?
As an integral part of our Customer Service team, you will be an experienced team leader who enjoys solutioneering and contributing to the strategic goals of the business. Your focus will be on ensuring that our client’s journey along our Greenspan Way is as smooth as possible.
About Greenspan
Solving architectural and engineering problems isn’t just what we do.
It’s who we are.
From humble beginnings in 1976, we’ve become pioneers of PreCrafted buildings, tirelessly evolving our products in the quest for superior modularity, elegance and strength.
We create spaces that bring joy and precious memories to families. We provide additional room for inter-generational harmony. We give busy professionals a more productive place to work. We build calm sanctuaries where artists can think and create. We can even turn homeowners into occasional hoteliers.
In doing all this, we add considerably to the value of people’s property. Yet because each building is PreCrafted in our workshops, then assembled on site in a matter of hours, the transformation happens with almost no disruption to their living environment or lives.
What’s it like to work here?
Greenspan is a family business in every sense.
The entire team – from the founders and designers to the craftspeople on the workshop floor – believe they are making Australia a better place, one PreCrafted building at a time. This shared sense of purpose creates a kinship which bonds the team and enables an open and honest working environment. It empowers people to challenge standard practices and find better solutions. It also creates a positive and supportive culture.
And because there is no ‘us and them’, it allows for more relaxed relationships in which humour and humility can thrive. At Greenspan we pride ourselves in our Can-Do attitude to developing solutions for our client’s needs. Our clients value our innovative business solutions and local expertise in design, implementation, and support.
What our team members say about working at Greenspan:
“What I enjoy most is the collaborative nature and support from the team. Being proud of Our designs and the creations of the products we build together. Most of all the humour and close bond we share.”
“I enjoy the creative freedom I am given and the friendly, relaxed atmosphere. I also enjoy the creative thinking and problem solving needed to meet clients’ solutions”
“I am selling the best quality products in the industry with the amazing support of a professional and smart team/managers.”
What’s in it for you?
At Greenspan we believe in transforming the lives of both our clients and our team members.
We strive to engage and grow our people so they can become a master in their role.
- Work autonomously in a great team environment with a great culture
- Master the art of selling while helping Australian families to transform their living space and lifestyles
- $80-90k Base + super + incentive program
- Flexible work from home policy
- Personal and Career Development
- Job security with a progressive sales and manufacturing focused family organisation that has been manufacturing in Australia since 1976
What do you need?
You will align with and live our family organisation values of Solutioneering, Thoughtfulness and Precision.
Must have:
- Sense of humour
- Demonstrated sales or customer service management experience
- Excellent communication and relationship building skills
- Strong organisation skills and the ability to follow processes
- Growth mindset – willingness to learn
- Can-do attitude
- Solutions focused outlook
If you enjoy a stimulating and challenging work environment where you will be putting your sales skills to the test and become part of an exciting growth journey, then this is the opportunity you have been looking for. Apply today.
