Customer Service Representative Danish Speakers Home Office (Remote)

100% Home Office! – New opportunities for you just one click away.

No complicated application or any travel expenses for you.

You are looking for a new Job and working from your home (anywhere in Germany) sounds good to you? Then this is the perfect match!

What you get

• Certified product and communication training in an remote environment as well as ongoing on-the-job coaching and qualification
• A basic salary of up to 2,210€ gross
• Integration in an international team, multicultural environment
• Good development opportunities within the company
• We will provide you with everything you need for quick start with us
• Contactless interview and contract process

Your profile

• Excellent French language skills (spoken and written)
• Very good English skills (spoken and written)
• Service-oriented, patient and friendly manner
• Professional communication skills and accordant soft skills
• Good PC skills (usage of web-based tools and MS Office)
• Sufficient typing skills
• Technical affinity and experience in supporting customers beneficial
• Interest in working full or part time

Your challenge

• Support of business customers via phone, email and chat
• Responsible for handling cases of assigned customers
• Documenting and processing business customer details and transaction data by using internal tools
• Possibilty to generate an attractive Incentive based on your customer satisfaction results.
• Building and updating detailed knowledge of available business software solutions and internal processes

About TP

Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.

With nearly 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.

Teleperformance is home to a global family with people from various backgrounds and lifestyles. We will always embrace diversity and never discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences.