Noovy
Customer Service Representative (Remote)
Customer Service Representative | Noovy | Worldwide
Job description
Customer Support Representative (Remote) – Full time
We are currently seeking a full-time Customer Support Representative whowill play a pivotal role in our team.
What will we you do:
The Customer Support Representative will be responsible for:
- ...
- Promptly addressing customer inquiries through email, chat and phone, adeptly resolving technical issues
- Ensuring maximum customer satisfaction
- Delivering exceptional customer service
- This role will also involve onboarding clients on-site
- Ensuring a smooth transition to our services
- Proficiency in English plus any other languages
- Strong customer support and customer service skills
- Excellent communication skills
- Ability to proficiently troubleshoot and resolve technical issues
- Capability to work both independently and in a team
- Exceptional problem-solving and critical-thinking abilities
- Knowledge of the hospitality industry and hotel operations is a valuable asset
- Bachelor’s degree in Hospitality Management, Business Administration, or related field is preferred
- A chance to work for an international and diverse group of companies
- An international and multilingual team
- A fulltime job (32-40 hours)
- A competitive salary
- 25 vacation days per year and the possibility to purchase extra days
- 8% vacation allowance
- Travel allowance
- Pension contribution
- Flexible working hours
- A hybrid office and remote work possibilities
- Office materials for your home office
- Discount on all our company products
- Hotel Work: 1 year (required)
- English (required)
- Any other Language (required)
Customer Service Representative | Noovy | Worldwide
Job description
Customer Support Representative (Remote) – Full time
We are currently seeking a full-time Customer Support Representative who will play a pivotal role in our team.
What will we you do:
The Customer Support Representative will be responsible for:
Who are we:
At Noovy, we are committed to empowering independent hotels worldwide by offering easier and smarter solutions for managing, distributing, and pricing their properties. Our dedicated team comprises of hospitality and technology experts who strive to provide independent hotels with a competitive edge, enabling unique guest experiences, boosting direct bookings, and granting hoteliers control over their operations.
The ideal candidate:
What we offer:
At Noovy, we pride ourselves on offering a conducive working environment and fostering a positive company culture. We are seeking to fill this position as soon as possible to support our growing team and meet the needs of our valued customers.
Job Type: Full-time
Pay: €2,000.00-€2,500.00 per month
Experience:
Language:
Work Location: Remote
