Customer Service Sales Administrator For E Commerce Company (Remote)

Customer Service Sales Administrator For E Commerce Company |Bragan.net | Worldwide

www.Bragan.net – we are a young, online business who have grownrapidly and sell globally.

We are a forward-thinking company with a culture of continuous growthand improvement – in our products, services and our people.

As an ecommerce company we prioritise the use of online communications,but our employees, based across the world, are the asset we value and...

Customer Service Sales Administrator For E Commerce Company | Bragan.net | Worldwide

www.Bragan.net – we are a young, online business who have grown rapidly and sell globally.

We are a forward-thinking company with a culture of continuous growth and improvement – in our products, services and our people.

As an ecommerce company we prioritise the use of online communications, but our employees, based across the world, are the asset we value and invest in most.

If, like us, you have a strong will to win we can provide a supportive working environment where you and Bragan will thrive.

Our current sales channels include eBay, Amazon and a website (magento) as well as an offline telesales presence.

JOB ROLE

Managing Customer Service email Inbox
Sales / Customer Call handling.
Working alongside sales and IT team.
Assisting with the implementation and maintenance of appropriate IT systems and internal controls.
Ensuring listings and product information is accurate and real-time

SKILLS

Fluent English essential
Excellent verbal and written communication skills.
Proactive, motivated, ability to work on own initiative
Ability to multi-task and work at a fast pace, well-organised with exceptional time management
Good IT skills, and familiarity with online shopping platforms (e.g. eBay) would be a an advantage but not essential – Training will be provided.
Data management would be a an advantage but not essential.
Flexibility to cross into other roles / tasks occasionally would also be a distinct advantage.
Strong attention to detail

EXPERIENCE

Experience in MS packages (particularly Excel), CRM and online management systems, packages include Linnworks, Zendesk (preferred not essential).

Ecommerce Exposure (preferred, but not essential)

A progressive position with tremendous prospects for the right individual. A chance to take on a key role in this young, growing, vibrant company.

If you have a background in any of these sectors, E Commerce, Data & Systems, IT, Tele Sales and/or the Motor Industry, we would like to hear from you.

Please write indicating what strengths you can bring to us and enclose a CV.

Excellent conditions and a great opportunity to progress for correct candidate.