Customer Service Sales Representative (Remote)

Why Consider This Job Opportunity

• Salary up to $50,000/year
• Opportunities for career growth and development within the organization
• Competitive benefits including paid time off, holidays, and 401k options
• Friendly and inclusive multicultural work environment
• Chance to work remotely with a flexible schedule
• Engage in a role that directly supports revenue growth and customer satisfaction

What To Expect (Job Responsibilities)

• Respond promptly and professionally to customer inquiries via phone, email, and chat
• Assist customers with product information, order processing, and troubleshooting
• Build and maintain strong relationships with existing and potential customers
• Accurately process orders and resolve any issues related to them
• Collaborate with internal teams to achieve business goals and exceed sales targets

What Is Required (Qualifications)

• High school diploma or equivalent; bachelor’s degree preferred
• 3-6 years of proven experience in customer service and sales
• Excellent verbal and written communication skills
• Proficient in Microsoft Office Suite and CRM software
• Strong problem-solving and critical-thinking skills

How To Stand Out (Preferred Qualifications)

• Experience in a fast-paced environment with the ability to multitask
• Familiarity with changing technology and adaptability to new systems
• Positive attitude and self-motivated team player
• Ability to function independently with multiple priorities
• Previous experience in analyzing customer requirements for forecasting

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