Digital Project Manager (Remote)

Our Values Are

• Willing to Learn — This industry moves fast and we like curious people. It’s ok to say “I don’t know” and that is the start to any improvement.
• Structured — We believe in the power of process and repeatable, organized work. We write clear, ongoing documentation and have clear project management.
• Does the Work — We recognize that agency life is hard, and we are full of people who do what they say they will do. We look for people that are action, not talk.
• Open, Honest and Clear — We value transparency, both for clients and internally. We say the hard truths and focus on reality.
• Pragmatic — We do what works. We focus on the largest impact with the available resources.

The Role

What You Will Do

• Communicate with the team and clients on a daily basis
• Ensure communication is smooth between GOAT and the client
• Follow up repeatedly until you’re satisfied that everything is done to standards
• Monitor project’s progress, from kickoff to delivery/launch
• Stay on top of milestones and deadlines
• Anticipate and identify project roadblocks, and support the team in finding solutions
• Make sure projects stay on budget
• Send status updates to clients
• Schedule and attend client meetings (Google Meet), and take notes
• Create reports and other materials or working documents needed for client and internal meetings
• Onboard new clients
• Write Scope of Work for new projects coming in
• Collaborate with cross-functional teams to guarantee project success
• Report on Project Status and Progress on a daily basis to the Director of Project Management

Tools We Use

Gmail, Asana, Slack, Hubstaff for time tracking, Google Sheets + Docs, Google Calendar, Keynote, ChatGPT

What We Offer

• Competitive salary at a stable, growing US-focused digital agency (with people from 3 continents)
• One-on-one training and exposure to leadership
• Clear, documented process and expectations across the organization
• Paid time off and holidays
• Opportunity for career growth and development
• Hardware and software to complete your work environment
• Paid 2x/month (using your local currency or USD, with a fixed salary in USD)

Ideal Profile

To Be Successful You Should

• Have experience as a Project Manager, minimum 2 years
• Be fluent in English and have proper English grammar to effectively liaise with stakeholders in the region
• Be able to communicate with the team and clients, both speaking and writing
• Be responsible and reliable
• Have strong communication skills
• Have strong organizational skills
• Be able to manage your own and other team members’ time
• Have a detail-oriented mindset and habits — this means keeping lists, lots of lists

What’s on Offer?

• Work / life balance
• One-on-one training and exposure to leadership
• Clear, documented process and expectations across the organization
• Opportunity for career growth and development