Director Of Cloud Operations (Remote)

XTM is a leading provider of advanced localization technology, helping global enterprises streamline and automate their translation and localization processes. Our cutting-edge platform, including XTM Cloud (translation management system), XTRF (business and vendor management solution), and Rigi (software localization solution), empowers organizations to expand into global markets faster and more effectively.

Join a global leader in localization technology, trusted by renowned brands such as Volvo, Firestone, and FARFETCH. Our solutions, powered by AI, support over 220 languages and offer 40+ seamless integrations, enabling companies to reduce localization costs by up to 60%, speed up time-to-market by 80%, and increase output by 250%.

To help us build functional systems that improve the customer experience we are now looking for an experienced Director of Cloud Operations.

• You will be responsible for helping improve Reliability, Scalability, Security, and Operations of our SaaS platform
• You will be responsible for overall operations for our Cloud platform, optimizing infrastructure, monitoring and alerting, managing Uptime and other relevant SLAs
• You will scale, lead, and manage the Cloud Operations team
• Collaborate with other Engineering managers to evolve and transform our operations to the next level of reliability and scalability
• Lead your teams to deliver with a high level of execution and achievement
• Define and manage project plans and deliverables for the Cloud Operations group
• Well-versed in cloud tools, concepts, and methodologies
• Help the team Investigate and resolve technical issues
• Work across all engineering teams to identify areas of improvement in our SaaS platform
• Set strategic goals for operational efficiency and increased productivity

QUALIFICATIONS, TRAINING, EXPERIENCE, KNOWLEDGE AND SKILLS

• Experience leading teams supporting AWS and Google Cloud Platform
• Fluency in English

• Possess a problem-solving attitude and are adaptable in the face of change
• Positive and enthusiastic with a high level of cross-functional partnership across other technical teams and XTM as a whole
• Bring a collaborative approach and excite your teams by creating a high-performing team culture
• Excellent client facing skills being an effective communicator with high quality presentation skills as well as verbal and written communication skills
• Resilient in the face of challenges, change, and ambiguity.
• Optimistic and believe that you can make a problem into a solution
• Resourceful, excited to uncover innovative solutions, and teach yourself something new when needed
• Take accountability, do the things you say you’ll do
• Bachelor’s degree (or equivalent) in computer science or related field, or equivalent experience required
• 10+ years experience directly and formally managing and leading Cloud Operations team and function
• Experience managing teams supporting AWS / Google Cloud Platform
• Hands-on experience with observability tools
• Architectural experience building and managing large scale cloud platforms
• Experience with multiple cloud technologies
• Well versed with incident management process and uptime SLA
• Possess technical confidence and familiarity with cloud operations tools, techniques, and more importantly, mindset
• Proven ability to develop innovative solutions that lead to increased productivity
• Passionate about innovating at the intersection of technology

PERKS & BENEFITS

• B2B with paid service breaks
• Remote work with occasional site visits
• English lessons with native speakers
• Benefits platform (including access to Multisport cards and Medicover medical care)
• Company events – team and company-wide

To be considered for this role, please send us an English version of your resume.