Distribution Coordinator Europe (Remote)

BeiGene continues to grow at a rapid pace with challenging and exciting opportunities for experienced professionals. When considering candidates, we look for scientific and business professionals who are highly motivated, collaborative, and most importantly, share our passionate interest in fighting cancer.

General Description

The Distribution Coordinator is responsible for the smooth running of distribution operations in compliance with established Standard Operating Procedures (SOPs) and GDP requirement.

The role manages Order to Cash operations (customer orders, deliveries, pricing, tenders, invoicing and dunning) as well as Customer Master Data through its whole lifecycle (data creation, validation, maintenance, revalidation, and deactivation).

The role acts as the main contact for 3PLs and BeiGene stakeholders (BeiGene Finance, Quality, Supply Chain, Regulatory, in-country Commercial teams) on all distribution-related activities. As such, key to the role is the ability to provide pro-active communication.

Essential Functions Of The Job

Distribution Operations – Order to Cash (O2C):

• Ensures effective communication with customers and provide information and resolutions in a timely manner.
• Closely collaborates with Third-party Logistics (3PLs) to ensure that all orders are processed, and shipments are delivered on time.
• Provides support on orders and shipments.
• Provides back-office support on tenders.
• Provides support on credit limit management/dunning.
• Processes credit notes, debit notes and product return.
• Supports collection of order-to-cash data and reports.
• Monitors allocation/quota/suspicious orders and shortage risk.
• Follows up on forecast plan to ensure product supply.

Distribution Operations – Customer Data (creation-revalidation-deactivation)

• Sets up new customers and update existing ones ensuring BeiGene master data is accurate.
• Runs regular sanity checks to ensure customer data accuracy and completeness (Payment Terms, Incoterms, Tax codes, credit limits, complete order/billing execution).
• Timely plans, executes and documents the annual customer revalidation, ensuring compliance with GDP requirements and country-specific documents/licenses.

Distribution Operations – GDP Support

• Logs distribution incidents and analyses data to optimize operations in scope (incorrect orders, customer address, shipping methods, delayed shipments, etc.).
• Initiates Quality deviations in Veeva QMS for events impacting the quality or safety of BeiGene products (product returns, damages, etc.).
• Helps maintain up-to-date SOPs and WIs.

Distribution Operations – Continuous Improvement

• Supports Order to Cash operational readiness for new country launches, New Product Introduction, or new distribution models.
• Supports global projects as well as system enhancement and new feature development aimed at simplifying distribution operations.
• Helps identify standardization and optimization opportunities for distribution processes across Europe, with a focus on lead time, quality, and customer experience.

Qualifications

• Associate degree and/or equivalent.
• 3 to 5 years of work experience in a pharmaceutical/medical device industry in distribution or customer service.
• Experience in a small but fast growing, entrepreneurial commercial environment.
• English is a must, any other major European language a plus.
• SAP SD/MM experience.
• GDP Knowledge.
• Veeva Knowledge is a plus.
• Tenders and EDI knowledge is a plus.
• Understands basics of temperature-controlled shipments (ambient and cold chain).
• Ability to prioritize and focus on detail.
• Proactive attitude with sense of initiative.
• Solution oriented and customer focus.
• Track record of making things happen.
• Computer Skills: Standard Computer Skills required (MS Office); SAP; ideally a QMS
• Other Qualifications: Fluency in both verbal and written English and any other European language.
• Travel: Approximately 10% of time

BeiGene Global Competencies

When we exhibit our values of Patients First, Collaborative Spirit, Bold Ingenuity and Driving Excellence, through our twelve global competencies below, we help get more affordable medicines to more patients around the world.

• Fosters Teamwork
• Provides and Solicits Honest and Actionable Feedback
• Self-Awareness
• Acts Inclusively
• Demonstrates Initiative
• Entrepreneurial Mindset
• Continuous Learning
• Embraces Change
• Results-Oriented
• Analytical Thinking/Data Analysis
• Financial Excellence
• Communicates with Clarity

We are proud to be an equal opportunity employer and we value diversity. BeiGene does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.