Dxp Product Manager Wfh (Remote)

This role presents a remarkable opportunity to influence the digital framework of a leading public library system, reaching millions of readers, learners, and researchers. The expansive portfolio of digital products and platforms is essential in delivering accessible resources to both local and global audiences, empowering users to explore, learn, and engage in community enhancement initiatives.

As the Product Manager for Digital Experience, you will report to the Director of Digital Product, concentrating on steering the vision and development of the public website while collaborating closely with content teams to maintain a unified web presence. Your involvement will be crucial in shaping the strategy and delivery of the digital experience platform (DXP) team’s projects.

Key Responsibilities

You will take ownership of:

• Managing the product lifecycle from discovery to delivery, converting high-level business objectives and user requirements into precise specifications for development teams.
• Creating product roadmaps that align with strategic goals, monitoring progress through KPIs and OKRs, and ensuring the achievement of key targets.
• Conducting market research to stay abreast of trends, ensuring that the product remains relevant and anticipates future demands.
• Promoting a culture of collaboration by sharing product development best practices across the team.
• Deepening your understanding of user and institutional needs to inform decisions and enhance the digital experience effectively.
• Tracking and refining key project metrics to optimize their impact and efficiency.

Required Skills

• A Bachelor’s degree in technology, business, psychology, or a related field, or a minimum of 5 years as a product owner in technology/digital media, with at least 3 years of direct experience considered in the education and experience combination.
• Proficiency in content management systems (e.g., Drupal, Content Cafe, Contentful) and familiarity with Scrum methodologies, specifically in writing User Stories and Acceptance Criteria.
• Exceptional organizational skills, attention to detail, and the ability to juggle multiple priorities.
• Strong interpersonal, presentation, and communication skills, coupled with a collaborative mindset when working with both technical and non-technical teams.

Qualifications

• A deep understanding of digital strategy and execution, ensuring effective service delivery to patrons.
• Experience in collaborating with Design, Technology, and Project Management teams to maintain alignment on digital objectives.
• Ability to conduct comprehensive market and competitive analysis, evaluating trends and user needs.
• Excellent stakeholder communication skills to regularly update project goals and findings across relevant departments.

Career Growth Opportunities

This position offers avenues for professional development as you enhance your understanding of user needs, institutional objectives, and industry advancements, which will guide your decision-making and refine the digital experience. The collaborative nature of this role allows for continuous learning and networking across departments.

Company Culture And Values

We are dedicated to fostering a culture that values helpfulness to patrons and colleagues, resourcefulness in problem-solving, curiosity for continuous learning, and inclusivity in all interactions. We promote a hybrid work environment that supports work-life balance.

Additional Information

• The work schedule is Monday to Friday, 9 am-5 pm (35 hours per week).
• A hybrid work setting necessitating three days in-office per week.
• Light lifting may be required.

Equal Opportunity Statement

We celebrate diversity and actively seek candidates committed to cultivating an inclusive environment. Salary considerations will reflect required skills, experience, education level, and the role’s organizational impact.

Employment Type: Full-Time