ABB
Field Service Engineer (Remote)
Field Service Engineer | ABB | Switzerland
Field Service Engineer (80 -100%)
At ABB, we are dedicated to addressing global challenges. Our core values:care, courage, curiosity, and collaboration – combined with a focuson diversity, inclusion, and equal opportunities – are key drivers inour aim to empower everyone to create sustainable solutions. Write the next...Field Service Engineer | ABB | Switzerland
Field Service Engineer (80 -100%)
At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration – combined with a focus on diversity, inclusion, and equal opportunities – are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story.
This position reports to
Service Team Leader
Your role and responsibilities
Are you the kind of person who likes to travel to any destination? Are you belonging to the pool of people who try first to repair a defective object before throwing it away? Do you want to learn something new every single day? Do you like to take responsibilities and manage the pressure of it? To strengthen our Onsite Expert Services team, we are looking for an Electrical Engineer to act as interface between our customers and ABB with the exciting task of performing worldwide commissioning and troubleshooting of large ABB MV Drives. Reporting to the Head of Expert Services team, you will be part of the ABB Service Supply Unit for MV drives in Turgi, Switzerland. You will be working in close collaboration with production, engineering, management, R&D, quality team, project, and support teams. In your role you will ensure flawless delivery of services at our customer locations worldwide and provide feedback to the back office for continuous improvement of ABB’s products and processes. In this role you will gain technical knowledge and customer experiences that will lay a great foundation for career development. You will be mainly accountable for: • Perform prototype-, pilot- and serial commissioning and troubleshooting for medium voltage wind converters mainly in Europe (On- and offshore) • Assisting in continuous improvement of project and product design, participating in project review meetings, and providing input on commissioning activities • Creating work plans and cost estimates for work, conducting risk and opportunity assessments during commissioning, reporting potential risks and their resolutions • Participate in remote support activities to support ABB and customer service teams • Collect firsthand customer experience with our medium voltage wind and renewable converters and transfer them into improvements to ensure further development of our products together with Engineering, R&D, Quality and Production Teams • Consult with and advising customers on the best service solutions in accordance with standard processes, procedures, and safety guidelines • Assume international traveling of approx. 50–70%, duration of each assignment typically up to 4 weeks
Qualifications for the role
-
Ability to translate customer needs into continuous improvements and drive them until completion
-
Customer and solution-oriented with the ability to approach technical challenges in a structured manner
-
Team player with pronounced communication skills and intercultural sensitivity
-
High flexibility and willingness to work independently
- Master or bachelor’s degree in electrical engineering or related fields focused on power electronics and/or drive control is a plus
-
Knowledge about electrical machines: transformers, drives, and motors is a must
-
Knowledge about simulation systems (e.g. Matlab/Simulink, DSpace) is an asset.
- Fluent in English, German language is beneficial, any other language an asset
More about us
ABB Motion Services serve customers around the globe with innovative services to maximize performance, uptime and energy efficiency throughout the lifetime of electrical motion solutions. Electrical motion is applied everywhere in industries, cities, infrastructure and transportation and is a cornerstone of the energy revolution. Our people and culture are the foundation of our success. We drive innovations through digitalization and make the difference for our customers and partners every day. We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website www.abb.com. ABB Data Privacy Statement: https://new.abb.com/privacy-notice/candidate Work model: hybrid #LI-hybrid
Field Service Engineer | ABB | Switzerland
Field Service Engineer (80 -100%)
At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration – combined with a focus on diversity, inclusion, and equal opportunities – are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story.
This position reports to
Service Team Leader
Your role and responsibilities
Are you the kind of person who likes to travel to any destination? Are you belonging to the pool of people who try first to repair a defective object before throwing it away? Do you want to learn something new every single day? Do you like to take responsibilities and manage the pressure of it? To strengthen our Onsite Expert Services team, we are looking for an Electrical Engineer to act as interface between our customers and ABB with the exciting task of performing worldwide commissioning and troubleshooting of large ABB MV Drives. Reporting to the Head of Expert Services team, you will be part of the ABB Service Supply Unit for MV drives in Turgi, Switzerland. You will be working in close collaboration with production, engineering, management, R&D, quality team, project, and support teams. In your role you will ensure flawless delivery of services at our customer locations worldwide and provide feedback to the back office for continuous improvement of ABB’s products and processes. In this role you will gain technical knowledge and customer experiences that will lay a great foundation for career development. You will be mainly accountable for: • Perform prototype-, pilot- and serial commissioning and troubleshooting for medium voltage wind converters mainly in Europe (On- and offshore) • Assisting in continuous improvement of project and product design, participating in project review meetings, and providing input on commissioning activities • Creating work plans and cost estimates for work, conducting risk and opportunity assessments during commissioning, reporting potential risks and their resolutions • Participate in remote support activities to support ABB and customer service teams • Collect firsthand customer experience with our medium voltage wind and renewable converters and transfer them into improvements to ensure further development of our products together with Engineering, R&D, Quality and Production Teams • Consult with and advising customers on the best service solutions in accordance with standard processes, procedures, and safety guidelines • Assume international traveling of approx. 50–70%, duration of each assignment typically up to 4 weeks
Qualifications for the role
- Ability to translate customer needs into continuous improvements and drive them until completion
- Customer and solution-oriented with the ability to approach technical challenges in a structured manner
- Team player with pronounced communication skills and intercultural sensitivity
- High flexibility and willingness to work independently
- Master or bachelor’s degree in electrical engineering or related fields focused on power electronics and/or drive control is a plus
- Knowledge about electrical machines: transformers, drives, and motors is a must
- Knowledge about simulation systems (e.g. Matlab/Simulink, DSpace) is an asset.
- Fluent in English, German language is beneficial, any other language an asset
More about us
ABB Motion Services serve customers around the globe with innovative services to maximize performance, uptime and energy efficiency throughout the lifetime of electrical motion solutions. Electrical motion is applied everywhere in industries, cities, infrastructure and transportation and is a cornerstone of the energy revolution. Our people and culture are the foundation of our success. We drive innovations through digitalization and make the difference for our customers and partners every day. We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website www.abb.com. ABB Data Privacy Statement: https://new.abb.com/privacy-notice/candidate Work model: hybrid #LI-hybrid
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