Field Service Engineer (Remote)

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)

Job Description

About Thermo Fisher Scientific

Thermofisher Scientific Inc. (NYSE: TMO) is the world leader in serving science, with revenues of $42B and 125,000 employees in 50 countries. Our mission is to enable our customers to make the world healthier, cleaner and safer. We help our customers accelerate life sciences research, solve complex analytical challenges, improve patient diagnostics and increase laboratory productivity. Through our premier brands – Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific and Unity Lab Services – we offer an unmatched combination of innovative technologies, purchasing convenience and comprehensive support.

About Division MSD

In the Materials and Structural Analysis Division (MSD) we enable customers to find meaningful answers to questions that accelerate breakthrough discoveries and ultimately change the world. We design, manufacture, and support a broad range of high-performance microscopy to provide images and answers in the micro-, nano-, and picometer scales. We combine hardware and software expertise in electron and ion microscopy with deep application knowledge in LifeScience markets. Our worldwide Electron Microscopy colleagues are dedicated to our customers’ pursuit of discovery and resolution to global challenges.

The role :

We are looking for you to strengthen the Field Service Team for our Electron Microscopy Service organization in the EMEA region. You will have your place of living in France.

The EM-Academy Engineer role is a starting position within the MSD Electron Microscopy Services organization and ideal for a graduate with a desire to become a field service engineer. The work consists of a specific 9-month training and development program with multiple formal instructor-led training courses at our global training centers alongside extensive time of on-the-job learning in the assigned region with more experienced engineer mentors.

Within the 9-month EM-Academy Graduate Program we are expecting you to travel extensively within the region to gain invaluable technical skills in electron microscopy and experience in field service activities on a variety of electron microscopy systems. Upon completion of the graduate program EM-Academy Engineers advance into Field Service Engineer positions delivering extraordinary customer service for our Electron Microscopy customers in your assigned service area.

What will you do?

• Travel across region to customer sites performing primarily planned activities including on-site installation, and preventive maintenance.

• Timely and accurate recording of your activities.

• Document the work done and works according to standard operating procedures.

• Provide continuous feedback to team members stiving for continuous improvement and alignment with the objectives.

• Finish the assigned training courses and pass the end of program performance and skills review.

• Complete the 9-month EM Academy Graduate Program

• Cultivate and develop positive working relationships with Thermofisher Scientific colleagues and customers assuring the highest level of customer experience.

• Ensure full commitment and compliance to follow company policies including all position specific Health and Safety laws and procedures.

What will you need?

• A bachelor’s or master’s degree in mechatronics, mechanical / electrical / electronic, or any equivalent engineering major.

• Graduates within the last 24 months or expected to graduate before the program start date preferred.

• Able to obtain a valid passport and travel frequently as required up to 80%

• Must have a valid driver’s license.

• IT skills in Microsoft Windows and Office environments.

• Good English language skills in word and writing.

• Curiosity about technology with motivation to develop skills and knowledge in service engineering.

• Attention to detail with good hand-eye coordination and manual dexterity to carry out precision mechanical work.

Thermofisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

Accessibility/Disability Access

Job Seekers with a Disability: Thermofisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process.