Franchise Administrator (Remote)

Franchise Administrator | MindChamps | Australia

Who we are 

Founded in Sydney in 1998, MindChamps is a global leader in early childhood education, with over 150 centers worldwide.

As we expand into Perth, we are seeking a proactive Franchise Administrator to support our growing network. In this role, you will manage marketing activities, ensure brand consistency, and implement campaigns to drive success in Perth and beyond. You will have opportunities for professional growth as part of a supportive and innovative team.

If you’re passionate about marketing, highly organized, and eager to contribute to a globally recognized brand, join MindChamps and help shape the future of early childhood education.

What we are looking for 

Overview:

We are seeking a proactive and adaptable Franchise Administrator  to support the growth of our franchise network and marketing operations. This is an exciting opportunity for someone looking to build their career in franchising and marketing while gaining hands-on experience in a fast-paced environment.

Based in Perth, the ideal candidate will manage key processes in franchisee onboarding, marketing campaigns, and stakeholder engagement. Flexibility in working hours, including occasional evenings and weekends, is required to meet the dynamic needs of the role.

This position offers opportunities for professional development, with mentorship and training to help you grow your expertise in franchising and marketing.

Key Responsibilities:

Franchise Development Support 

• Engage with potential franchisees, answering inquiries and guiding them through the application process.
• Build strong relationships with prospective franchisees and ensure a seamless onboarding experience.
• Track and manage the franchise development pipeline, including lead qualification, scheduling meetings, and follow-ups.
• Coordinate franchisee onboarding processes, including training sessions, site readiness checks, and documentation.
• Represent the organization at events, meetings, and networking opportunities with franchisees and external stakeholders.
• Prepare franchise-related documentation, reports, and presentations.

Marketing and Communication Support 

• Assist in the creation and maintenance of marketing materials to attract and engage franchisees.
• Contribute to planning and executing marketing campaigns to support franchise recruitment.
• Collaborate with internal teams to align franchise operations with marketing initiatives.

Administrative Support:

• Manage email correspondence, meeting schedules, and reminders across flexible working hours.
• Coordinate logistics for meetings, training sessions, and franchise events.
• Provide general administrative support to senior management, including preparing reports and presentations.

Working Hours and Location:

This role requires flexibility, including occasional evenings and weekends, to accommodate events, franchisee engagements, and marketing campaigns. It also offers a hybrid work location.

Qualifications and Skills:

• Strong organizational and multitasking skills with attention to detail.
• Excellent communication and interpersonal skills to engage effectively with franchisees and stakeholders.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with CRM tools is an advantage.
• A proactive mindset with a willingness to learn and grow into a franchising/marketing role.
• Relevant experience in customer-facing, operational, or administrative roles (experience in franchising or marketing is a bonus but not essential).

Why Join Us?

• Be part of a fast-growing organization where your contributions directly drive franchise development and marketing success.
• Gain valuable hands-on experience while building skills in franchising, marketing, and stakeholder engagement.
• Take advantage of mentorship and training opportunities designed to support your career growth within the company.
• Work in a dynamic, supportive environment that offers flexible working hours, with additional time off or compensation for weekend work as needed.
• Enjoy career development opportunities, exposure to exciting franchise operations and marketing campaigns, and the benefits of a collaborative and inclusive workplace culture.

Tagged as: remote, remote job, virtual, Virtual Job, virtual position, Work at Home, work from home