Real Recruitment Solutions
Gaming Support With German (Remote)
Gaming Support With German | Real Recruitment Solutions |Italy
Are you interested in gaming?
This is the offer for you!
- Remote Work!
- Various starting dates available
- Recruitment Process: Easy online recruitment process (phone call...
Gaming Support With German | Real Recruitment Solutions | Italy
Are you interested in gaming?
This is the offer for you!
- Remote Work!
- Various starting dates available
- Recruitment Process: Easy online recruitment process (phone call interview)
- No Experience Needed: Previous experience is not required. What matters are your language skills and willingness to learn new things!
We are recruiting on behalf of our client – a world’s leading outsourcing company that provides services related to customer/technical support and content moderation. It is present on many European markets, Portugal included. You will be singing the contract directly with the Portuguese employer.
About the project:
Provide services for an American video game developer and publisher based in Irvine, California. The company originally concentrated on the creation of game ports for other studios’ games before beginning development of their own software in 1993, with games like Rock n’ Roll Racing and The Lost Vikings.
Your Responsibilities:
- Customer support via email and chat, mainly in German, but in some cases also in English;
- Assistance with questions about the account and payment processing;
- Resolve login and registration issues;
- Restoring and changing emails, phone numbers, and other account related information ;
- Processing hacked accounts and restoring characters;
- Answering questions about tokens and pre-paid game cards;
- Processing any inquiries regarding payments and processing refunds;
- Professional management of customer data;
Requirements:
- Fluency in German (must be at least C1)
- Communicative level of English (at least B2)
- You live anywhere in Portugal
- Ability to communicate clearly and effectively
What you will gain:
- Standard salary of 1600€ gross
- Option to use discounted accommodation
Benefits and employment
- The first contract for 12 months, It is possible to sign a permanent one after 2 years (or renewing the previous one)
- Public and Private health insurance provided by the employer
Note: EU citizenship or full working rights are required!
Are you ready to embark on a new journey in your career?
Apply today by submitting your CV in English, including your full name, contact information, and email address.
Don’t miss out on this exciting opportunity!
Real Recruitment Solutions – we are a recruitment agency that will help you go with the process of your interviews. By applying with us, you will be able to speak with our recruiters to get all the information about the offer, salary and conditions. We will advise and support you at all the steps of your recruitment process. We have a common goal – to get you the job that you would be satisfied with.
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Job Type: Full-time
Pay: 1,550.00€ – 1,600.00€ per month
Application Question(s):
- Please provide us with your private email address:
- When can you start working?
Language:
- German (Required)
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