Government Expert Presales Specialist (Remote)

Job description / Role

Job Description

The expert presales is responsible for providing technical and functional expertise to support the sales team in selling enterprise applications, data, and analytics solutions that support digital transformation initiatives as well as long-term evolution plans for government customers.

Key Responsibilities:

• Work closely with the sales team to understand client requirements, design and implement solutions, and ensure successful delivery of projects.
• Consult and assist the customer in defining their business needs and crafting the proper solution.
• Provide technical and functional expertise to support the sales team in selling enterprise applications, data, and analytics solutions.
• Collaborate with the sales team to develop proposals and respond to RFPs, RFIs, and RFQs.
• Design highly technical solutions for the entire integrated solution components.
• Identify the potential supplier(s) list for the provided solution(s).
• Act as a consultant/advisor for the salesperson and client in complex technical issues and conduct presentations when required.
• Review the technical components of the proposals ensuring the efficient integration of all configured solutions before submission to the sales team for final compilation.
• Prepare technical write-ups and associated drawings that describe the solution and highlight the advantages of the proposed solution, including the costing of the proposed solution.
• Analyze the available solutions of the competitors to provide the optimum solution, emphasizing our competitive edge and workarounds for our weak points.
• Prepare technological trends analysis reports and new solution coverage reports.
• Develop and deliver product demonstrations and presentations to clients.
• Participate in customer meetings aimed at describing/discussing the proposed solution and highlighting advantages over competitors.
• Ensure the review of the technical aspect of the project implementation plan prepared by the project managers, ensuring it is achievable and within the set time frame.
• Continuously improve processes and procedures to ensure high-quality deliverables.
• Promote Giza Systems’ image and culture internally and externally.
• Review the estimates and size the customer requirements with reference to the pre-investigation and using the help of the technical/functional staff or third party, if necessary.
• Prepare and conduct presentations on the proposed solution if required by the customer.
• Cooperate with development consultants and technical/functional staff to fill compliance sheets if required.
• Support responses to customer inquiries to explain the proposed solution.
• Ensure the RFP response integrity and review all the integrations and services required between the components of the solution.
• Prepare customer gap analysis and process mapping documents.
• Prepare and direct technically sound proposals to customer requests.
• Develop a solid understanding of immediate and long-term customer needs.
• Develop strong relations with select vendors, allowing Giza Systems to achieve and maintain a competitive position in markets and domains of choice.

Personal Skills

• Strong communication, interpersonal, and presentation skills.
• Excellent command of English and Arabic for business purposes.
• Teamwork spirit.
• Eager to learn new technologies and solutions.
• Excellent negotiation skills.
• Excellent analytical skills.
• Strong business sense and market vision.
• Ability to work in a fast-paced environment and manage multiple priorities.

Technical Skills

• Strong technical skills in one or more areas such as software development, network engineering, database administration, or cloud computing.
• Experience with enterprise systems such as ERP, CRM, GIS, asset management, etc.
• Familiarity with data and analytics tools such as business intelligence, data warehousing, and big data platforms.
• Knowledge of AI, ML, Gen AI, and data mining solutions.
• Extensive knowledge of state-of-the-art tools/technologies used in solutions customization and tailoring applications.
• Knowledge of DevOps.
• Knowledge of emerging technologies in data management, low code/no code, and application modernization approaches.
• Extensive understanding of digital transformation projects/needs, including workflow automation, RPA, and mobile applications (omni-channel).
• Knowledge of ITIL/PMP, Agile, or similar practices.
• Excellent pre-sales technical skills.
• Existing customer exposure is essential, especially in Oman, UAE, Kuwait, Bahrain, and Qatar.

Education

B.Sc. in Engineering, Computer Science

About the Company

Giza Systems, a leading systems integrator in the MEA region, designs and deploys industry-specific technology solutions for asset-intensive industries such as the telecoms, utilities, oil and gas, hospitality and real estate among other market sectors. We help our clients streamline their operations and businesses through our portfolio of solutions, managed services, and consultancy practice. Our team of 1000 professionals are spread throughout the region with anchor offices in Cairo, Riyadh, Dubai, Doha, Nairobi, Dar-es-Salaam, Abuja, Kampala and New Jersey, allowing us to service an ever-increasing client base in over 40 countries.