Head Of Property Management (Remote)

Head Of Property Management | Belle Property Australia | Australia

Are you an experienced property management professional ready to lead a dynamic team in the Hunter Region? 

We’re seeking a Head of Property Management to oversee our operations across 5 offices, heading up a professional, well-established team. If you thrive in a supportive, energetic culture and are passionate about providing guidance and structure, this role could be perfect for you.

Key Responsibilities:

• Lead and support a team of 6 Senior Property Managers, 2 Assistant Property Managers, an Accounts Team, and a Business Development (BDM) team.
• Provide ongoing training and mentorship to your team, ensuring continuous professional development.
• Facilitate the effective use of all property management systems to optimize team efficiency and performance. (Pme, IRE, IM, FLK)
• Prepare for and chair monthly team meetings and team-building activities to promote a collaborative and positive work environment.
• Actively contribute to weekly leadership meetings, providing insights and solutions.
• Prepare and present monthly financial and KPI reports to internal and external stakeholders.
• Handle Human Resources functions, including recruitment and staff development in conjunction with group HR Manager.
• Support team leaders in their leadership roles, fostering cohesion and strong communication across the department.
• Oversee the updating of company policies and procedures to maintain compliance and best practices.
• Assist the BDM team and ensure seamless business growth, in collaboration with Our group Sales Manager.
• Resolve conflicts and manage client complaints effectively, maintaining high standards of customer service.
• Serve as the key liaison between our head office and the property management teams.
• Step in to assist the property management team on an ad hoc basis when needed.

Minimum Requirements:

• Minimum 5 years of leadership experience in Real Estate or Property Management.
• Proven people management experience, with a history of successfully managing teams and individuals.
• Strong working knowledge of NSW Residential Tenancy legislation, NCAT, and laws governing property and tenancy.
• Business Development experience, with an understanding of growing property portfolios and client bases.
• A solid understanding of trust accounting, regulatory compliance, and supervision guidelines.
• Class 2 real estate license (minimum), with a willingness to obtain a Class 1 license if not already held.
• Be prepared to travel, visiting regional offices weekly, have own car and valid drivers licence. 

What We Offer:

• The opportunity to lead in a growing, multi-office property management business
• Represent a brand that embodies excellence and sophistication in the real estate industry, renowned for its premium service and market expertise.
• Variety in your workweek, with opportunities to visit and support multiple offices.
• A fantastic team culture with a positive and motivating work environment.
• Monday to Friday working hours with a focus on balance, and WFH opportunities after probationary period. 

Location: Hunter Region – Offices located at Charlestown, East Maitland, Cessnock, Newcastle and Nelson Bay
Position Type: Full-Time

If you’re a natural leader with a passion for both residential and commercial property management, team development, and system optimization, we would love to hear from you! For an obligation free chat, in the strictest of confidence, please phone Mel Connolly on 0409 805 236 or Danielle MacAskill on 0401 387 851. 

Tagged as: remote, remote job, virtual, Virtual Job, virtual position, Work at Home, work from home