Home Office Deutschsprachiger Kundensupport Cruise Line Start German Alem O (Remote)

Home Office Deutschsprachiger Kundensupport Cruise Line Start German Alem O | GentleWay | Portugal

Project details:

• Start on 09/12/2024 – last minute job offer!
• FULLY Remote work in Porto district
• Recruitment & hiring process 100% online
• Perfect opportunity for communicative candidates with an interest...
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  Home Office Deutschsprachiger Kundensupport Cruise Line Start German Alem O | GentleWay | Portugal

  Project details:

  • Start on 09/12/2024 – last minute job offer!
  • FULLY Remote work in Porto district
  • Recruitment & hiring process 100% online
  • Perfect opportunity for communicative candidates with an interest in tourism and international customer contact!

  Client:
  One of the world’s leading cruise lines offers guests unforgettable trips to popular destinations and extraordinary experiences on board. In your role as a customer service representative, you will support travelers with questions about bookings, itineraries and services to ensure they experience a pleasant and stress-free trip.

  Your responsabilities:

  • Assist German Speaking clients with cruise bookings and manage reservations (inbound calls only).
  • Answer inquiries regarding destinations, ships, and pricing.
  • Follow up on and handle booking changes.
  • Sell and recommend cruise packages.
  • Offer upgrades and additional products to enhance the cruise experience.

  Our expectations:

  • You speak German in proficiency
  • You speak English min B2
  • Excellent communication skills, both written & verbal
  • You are self-motivated, and you like to work in the team

  Main duties:

  • Possible start on 09/12/2024
  • FULLY Remote work in Porto district
  • We provide work equipment & send to your home
  • Working schedule time frames: Monday – Friday 8:00 – 18:00, Saturday-Sunday 8:00 – 17:00 (8h/ day/ 5 days/ week, 40h/week – 2 rotating days off)
  • Full time employment, 6 months fixed-term renewable contract
  • Training is provided at the beginning of the work
  • Private Health insurance with a dental plan

  Competetive Salary and bonuses:

  • €1100 gross x 14 months
  • up to €120 gross performance bonus
  • €7.23 net/day – meal voucher – issued as a prepaid card

  Apply today and Change your career with GentleWay!

  Include a valid e-mail address and telephone number in your CV and the recruitment process can start smoothly!

  *By applying for this job offer, you agree to our privacy policyand consent to the processing of your personal data and sharing it with the client proposing this job offer.

  Art der Stelle: Vollzeit

  Gehalt: ab 1.283,00€ pro Monat

  Bewerbungsfrage(n):

  • Dürfen Sie legal in Portugal arbeiten? Wenn Sie kein EU-Bürger sind, klären Sie bitte ab, auf welcher Grundlage Sie in Portugal arbeiten dürfen (Visum/Arbeitserlaubnis usw.).
  • Sind Sie bereit, in einem Fernarbeitssystem im Bereich der Bezirke zu arbeiten: Coimbra, Guarda, Viseu, Aveiro, Porto, Braga, Viana do Castelo, Vila Real, Braganca?
  • Dieses Angebot bezieht sich auf unseren Kunden Concentrix+Webhelp Portugal. Sind Sie damit einverstanden, mit Ihrer Bewerbung fortzufahren?
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  • Um Ihre Bewerbung für diese Stellenausschreibung fortzusetzen, sind Ihre E-Mail-Adresse und Telefonnummer zwingend erforderlich. Bitte hinterlassen Sie diese hier:
  • Wann ist für Sie der nächstmögliche Starttermin?

  Sprache:

  • Deutsch min C2 (Erforderlich)

  Voraussichtliches Einstiegsdatum: 09.12.2024

  Tagged as: remote, remote job, virtual, Virtual Job, virtual position, Work at Home, work from home