Implementation Delivery Manager Laboratory Productivity Services (Remote)

Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. Agilent enables customers to gain the answers and insights they seek — so they can do what they do best: improve the world around us.

As our next Implementation – Delivery Manager, you will be responsible for supporting Agilent CrossLab’s customers needs within our Laboratory Productivity Services – Solutions across the Irish market. This will involve collaborating with pre-sales / sales teams to build balanced delivery models to ensure Agilent are fully addressing the needs of the market with our products and services.

Your main tasks will include:

• Supporting the sales cycle and leading the implementation and development of large coordinated Enterprise contract solutions to external customers.
• Developing and implementing processes and tools that are scalable and repeatable across the organisation ready to be deployed at new enterprise services customer facilities

Setting overall program/project plan, budget, structure, schedule, and staffing requirements.

• Translating business objectives into comprehensive implementation work plan covering timeline, resources, dependencies, priorities, risks and achievements.
• Coordinating and assure project execution including time, schedule, budgets and risk management.
• Identifying potential growth and business opportunities with the local sales team
• Taking ownership for improving the partnership between Agilent and our external customers ensuring customers experience Agilent-s outstanding customer service and customer retention within the assigned customer sites.
• Collaborating closely with sub-contractors to assure project deliveries, quality and timeline are met
• Regularly reporting on project status to project team, project sponsors, Agilent and Customer upper management.
• Maintaining project records to ensure all project information is kept and secured

For this role, you will travel to customer site on a regular basis in Ireland, occasionally needing to travel further afield.

Qualifications

We are looking for a motivated individual with the following background:

• Ideally, you hold a University Degree
• Significant experience in Project/Program Management with asset management solutions or similar
• Asset Management experience in the biotechnology/life science industry would be an advantage
• Full proficiency in English. Any proficiency in another European language would be a plus
• Experience with any Project Management Software would be advantage

On a personal level, you have an analytical approach and you enjoy solving complex problem to ensure customer satisfaction. You also have excellent interpersonal – communication skills to get along with internal and external partners, at different levels.

We offer:

• An opportunity for you to make a significant impact in a world-class company and develop your skills
• A role among passionate colleagues, in a growth orientated and inclusive environment. You will become part of a caring and fast paced environment, built on integrity, sharing and trust
• The chance to be part of a company where we value quality in the solutions we deliver to our customers, with our employees and in relation to the processes we work with
• Career development opportunities in an international company
• Competitive compensation and benefits package
• A commitment to work/life balance
• Company pension scheme, yearly company bonus, private health care, stock purchase plan, medical & life insurance

Additional Details

This job has a full time weekly schedule. It includes the option to work remotely.

Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locations

Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.

Travel Required:

35% of the Time

Shift:

Day

Duration:

No End Date

Job Function:

Services & Support