Implementation Project Leader (Remote)

• Manage multiple complex and multi-product customer implementations for National Account clients, along with internal projects and strategic initiatives
• Develop and maintain implementation documentation such as: the project charter, schedule, critical milestones, stakeholder identification, communication matrix, action log, lessons learned, etc.
• Track all aspects of initiatives such as scope, objectives, deliverables, scheduling, milestones, resourcing, interdependencies, and risk management
• Interface with all areas involved in initiatives, serving as the central point of contact around project management activities and building strong relationships with key players
• Facilitate regular status meetings to manage the program and project plan execution
• Establish and maintain strong partnerships with internal departments to ensure that implementations are delivered consistently, timely, and accurately
• Identify, track, escalate and resolve project issues appropriately and timely
• Prepare and present status reports/updates to executives
• Ensure adherence to compliance controls and quality standards
• Evaluate, recommend, and implement improvements to the project management process

• 5-7+ years of non-IT project management experience managing business and/or operational type projects
• Ability to manage multiple projects/initiatives with competing demands in a continuously changing environment.
• Strong facilitation skills and the ability to design effective meeting agendas, lead group decision making, resolve conflicts, etc.

• Proficient in MS Project & MS Office Suite (Word, Excel & PowerPoint)
• Proficient in applying PMO methodologies/tools associated with: Project Planning, Scoping, Scheduling, Communicating, Risk Analysis, Contingency Planning, etc.
• Excellent verbal and written communication skills and ability to effective influence and interact/collaborate with team members, partners, and senior management.

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