Implementations Manager (Remote)

DANX Carousel, a leader in the logistics and supply chain industry, is seeking an Implementation Manager to join our team.

As an Implementation Manager you will be responsible for the overall management of new and existing client implementations across several European countries. The role will manage the end-to-end project lifecycle from project initiation through to go-live and post implementation review.

The Implementation manager will operate cross-functionally working closely with Operations, Technology, Client Services and Finance teams.

You will serve as a central point of contact to provide structure and transparency, as well as identify risks and challenges to minimize any delays in the onboarding of new clients

Our Values

• Caring: At Carousel, we genuinely care about our employees, clients, and the communities we serve. We foster a supportive and inclusive environment where everyone’s voice is heard and valued.
• Ownership: We believe in taking ownership and accountability for our actions and results. We empower our team members to make impactful decisions and drive meaningful change.
• Learning: Continuous learning and personal growth are at the core of our company culture. We encourage curiosity, embrace new challenges, and provide ample opportunities for professional development.

Key Responsibilities

• Lead new client implementations across countries by acting as European project co-ordinator in line with agreed scope and timescales from project initiation through Post Implementation.
• Act as the central point of contact for internal and external stakeholders, operating cross-functionally and working closely with Operations, Technology, Client Services and Finance teams.
• To provide internal/ external reporting, i.e. transparency regarding the current project status compared to agreed timelines
• Identify risks and challenges to minimize any delays in the onboarding of new clients

Skills And Qualifications

• 3+ years’ experience in project management & implementation
• Experience in delivering client-focused solutions based on standard set of processes.
• Experience in the logistics or transportation sectors.
• Proven track record in coordinating cross functional resource.
• Excellent client relationship building skills.
• Proven ability to manage several projects at a time while maintaining a high level of attention to detail.
• Familiarity with commercial software covering CRM, ERP, Financials, WMS, and TMS.
• Familiarity with managing testing and training activities for implementations.
• Excellent listening, negotiating and presentation skills
• Excellent verbal and written communications skills

Benefits

• Salary of up to £45,000 depending on experience
• Remote working
• Health Cash Plan Scheme
• Company discount perks
• 24 days Annual Leave
• Day off for your Birthday
• Company annual recognition schemes and events.

If you are interested in the role or would like more information, please click apply and we will be in touch.

Carousel Logistics is an equal opportunity employer. We celebrate diversity and are committed to creating a welcoming environment for all employees.