Inside Sales Coordinator (Remote)

Inside Sales Coordinator | Muskoka Brewery | Canada

Role Responsibilities:

Initiate the process to customer sales requests for orders, changes,including the maintenance of order/customer information files andcommunicates changes to the appropriate people/departments

Inside Sales Coordinator | Muskoka Brewery | Canada

Role Responsibilities:

Initiate the process to customer sales requests for orders, changes, including the maintenance of order/customer information files and communicates changes to the appropriate people/departments
Prepare, generate and distribute daily sales orders and supporting documents to distribution department on-time and accurate
Actively contact selected prospects to evaluate a potential partnership with Muskoka Brewery and share information/recommendation with territory manager
Contact existing Muskoka customers for weekly orders, processes sales orders end to end. Responsible for actively ensuring the retention/stock levels of Muskoka Brewery’s customers which includes proactively contacting customers and/or territory manager
Manage customer accounts to promote on-time payments, reconcile discrepancies, and keep payment information up to date, ensuring all communication is recorded
Receive inquiries from and/or contacts other departments to resolve a variety of order-related issues/needs
Contribute to the development and maintenance of standards, policies and procedures regarding customer service

Requirements:

College diploma in Business Administration, or currently pursuing a post-secondary education in a related field
A minimum of 2 years experience in a customer service B2B position
Must work well under pressure, be able to juggle and prioritize many tasks simultaneously, Proficient in MS Office, particularly Excel
Alcohol beverage selling experience direct to Hospitality industry is an asset.
Strong data entry experience, Microsoft Dynamics NAV is an asset
Energetic, motivated, enthusiastic and diligent.
Customer focused and dedicated to exceeding the expectations of internal and external relationships
You are Passionate: A strong passion for our great beer and the craft beer industry
An Intrapreneur: We are looking for a team member that will own their role, eager to deliver results and uses the internal and external resources to learn and build on successes
Authentic and Caring: Down-to-earth communication skills with a genuine presence.

Work Environment:

This role is predominately available as remote work (working from home), with the requirement to be present at the brewery for training and meetings, must live in Ontario, Canada.
Flexible hours are available
Desk Office and brewery setting

Tagged as: remote, remote job, virtual, Virtual Job, virtual position, Work at Home, work from home