Instructional Designer (Remote)

At IXOPAY, the Instructional Designer plays a pivotal role in ensuring the success of employees and partners by designing compelling, actionable training materials and frameworks that empower individuals to excel in their roles. This role is instrumental in helping employees understand their roles, the company’s mission, and the nuances of the industry, especially during times of organizational growth and transformation such as mergers and acquisitions (M&A). The Instructional Designer will collaborate closely with cross-functional teams to deliver scalable and effective enablement solutions.

The ideal candidate is an innovative instructional designer with a passion for crafting engaging learning experiences, guiding teams through change, and driving measurable business outcomes. This is a highly collaborative role, providing an opportunity to contribute to organizational transformation in a fast-paced, dynamic environment, while ensuring consistency and alignment across the company during times of change.

Position Responsibilities

• Design, develop, and deliver scalable learning and development programs aligned with company objectives and industry best practices.
• Develop and maintain comprehensive documentation, training materials, and role-based learning paths that enhance knowledge of company structure, role responsibilities, and industry context.
• Leverage adult learning principles and instructional design best practices to create engaging e-learning modules, job aids, virtual and in-person workshops, and other multimedia resources.
• Collaborate cross-functionally with Sales, Marketing, Product, HR, and Operations to identify enablement needs and ensure training content supports business goals.
• Partner with the Enablement Manager to upload, maintain, and optimize content within the LMS system, ensuring effective delivery and tracking of training programs.
• Leverage adult learning principles and instructional design best practices to craft compelling, interactive learning experiences.
• Develop role-based learning paths to support onboarding, upskilling, and role-specific training needs.
• Partner with subject matter experts to ensure training materials are accurate, relevant, and actionable.
• Use data to assess the effectiveness of training programs, iterating on content to enhance learning outcomes and business impact.
• Contribute to guiding teams through organizational change by creating training solutions that foster alignment and consistency across the company.
• Maintain comprehensive documentation and training resources that can scale with the organization’s growth and evolution.

Position Qualifications

• 5+ years in Enablement, Instructional Design, Learning & Development, or related roles; experience in a corporate environment or M&A setting is highly desirable.
• Bachelor’s degree in Education, Organizational Development, Business, or a related field, or 5+ years of relevant work experience.
• Expertise in instructional design methodologies and adult learning principles.
• Proficiency in e-learning tools such as Articulate, Adobe Captivate, or similar platforms.
• Familiarity with LMS platforms, including content upload, configuration, and reporting.
• Exceptional written and verbal communication skills, with the ability to distill complex concepts into clear, actionable training materials.
• Strong project management skills, with the ability to manage multiple initiatives in a dynamic environment.
• Analytical mindset with the ability to leverage data to inform decision-making and measure program effectiveness.
• Passion for fostering a culture of learning and alignment within an organization.

Preferred Qualifications

• Experience in the SaaS or technology industry.
• Familiarity with M&A processes and integration challenges.
• Experience supporting global teams and creating culturally inclusive training materials.

Lehi, UT: This is a remote-friendly position with the option to work remotely on a permanent basis or work out of our future office in Lehi, UT.