It Security Infrastructure Project Manager Wfh (Remote)

We are in search of a seasoned IT Infrastructure Security Project Manager to spearhead a variety of technological initiatives and projects within our organization. In this pivotal role, you will be integral to our dynamic team, ensuring that our IT services are secure and run smoothly while supporting key business priorities. Your collaboration across departments will be essential to lead security efforts and manage critical projects, all while staying ahead of the rapidly evolving landscape of IT infrastructure security.

Key Responsibilities

• Lead and oversee a diverse range of technology projects, ensuring strategic alignment with business objectives.
• Collaborate with internal and external stakeholders to address evolving business requirements, particularly within End User Services (EUS).
• Develop and sustain security reporting systems that deliver real-time compliance updates.
• Stay abreast of emerging trends in information security and integrate new techniques to support security aims.
• Monitor key functions for applications and infrastructure services to guarantee uninterrupted and reliable operations.
• Partner closely with the Cyber Security Operations Center (CSOC) to tackle critical security alerts and incidents.
• Coordinate operational responses across IT departments to provide prompt and effective resolutions.
• Enhance IT services related to End User Support, NOC, and the Service Desk, prioritizing user experience.
• Streamline request processes across IT domains to optimize service delivery for EUS and the Service Desk.
• Articulate a clear and ambitious vision for the team, ensuring alignment with Infrastructure and Operations teams and external partners.
• Manage relationships with service providers, ensuring compliance with service level agreements (SLAs) and deliverables.
• Develop and monitor metrics with service providers to evaluate the impact of service delivery on business results.
• Collaborate with the Vendor Management Office to ensure vendor performance aligns with SLAs and oversee monthly financial transactions.
• Oversee asset inventory and manage the internal budget for desktops, laptops, and peripheral devices.
• Identify avenues for process improvements and refine existing SLAs to enhance service delivery.
• Direct and manage projects, including resource allocation, scope, budgets, timelines, and overall planning.
• Monitor industry best practices and recommend strategies for EUS, NOC, and Service Desk operations.
• Represent IT in senior executive meetings, influencing strategic direction and ensuring IT services align with broader business goals.

Required Skills

• Strong project management expertise.
• Proficient understanding of IT infrastructure and operations.
• Experience with security reporting systems.
• Knowledge of compliance and regulatory frameworks.
• Exceptional communication and collaboration skills.
• Proven ability in vendor management and service delivery.
• Insight into monitoring industry trends and best practices.

Qualifications

• Bachelor’s degree with a minimum of 6 years of relevant work experience, including 4 years in IT Infrastructure and Operations; or
• Master’s degree with at least 5 years of relevant work experience, including 2 years in IT Infrastructure and Operations.

Career Growth Opportunities

This role presents a unique opportunity for professional growth and advancement through engagement in critical projects and collaboration with cross-functional teams. Your contributions will be instrumental in shaping the trajectory of IT services within our organization, ultimately enhancing your career development within a reputable company.

Employment Type: Full-Time