Key Account Manager (Remote)

JOB DESCRIPTION

This role is the key contact for assigned accounts in order to provide effective strategic and tactical sales direction and communications strategies to defend existing business, improve profitability of existing business, and to profitably develop new business. Implements strategy, business and marketing plans for assigned accounts including market research, competitive intelligence, product positioning, product line evolution and product innovation. This role is focused on growth of assigned account through share of wallet and developing and executing a long-term strategy.

WHAT YOU GET TO DO

• Deliver strategic and sales goals including profitable year-over-year growth for assigned accounts
• Responsible for development and execution of strategic and robust account plans
• Increase business with existing accounts through networking
• Create and execute strategy to maintain and grow the assigned account
• Possess a detailed knowledge of Amcor, our products, the industry and competitive market, enabling the business to solidify itself as an industry leader and fulfil Amcor’s Winning Aspiration to be the leading global packaging company
• Manage the complexities of account(s) in support of customer needs
• Build relationships with customers based upon trust and respect
• Orchestrate and lead key business negotiations, supporting Amcor’s interests demonstrating an ability to influence decision and actions
• Report and communicate current performance achievements in terms of sales and marketing contribution to the business unit for monthly management reporting
• Drive forecast accuracy for improved business results
• Manages accounts receivable as acceptable levels with assistance from the credit department
• Work with Strategic Marketing to identify, analyze and recommend actions to meet strategic unmet customer needs
• Build highly collaborative relationships between Amcor and your account/s to include: senior leadership, procurement, engineering, quality, operations, sales management, support teams, key Amcor global contacts etc. with a view of enhancing sales initiatives and profitably while meeting customer needs
• Responsible for the management of Account Planning, Pipeline management, profitability improvements, and churn management in CRM tool
• Coordinates Sales Management, R&D, Marketing and Field Service in support of validation trials and customer trials
• Communicates competitive developments in his/her account base regarding marketing strategies, pricing structures or product performance and communicates intelligence to management through the Monthly Report system
• Act as a safety leader and put safety first in all responsibilities, promoting an environment where each employee makes safety their first priority
• Demonstrate Amcor’s values – Safety, Integrity, Teamwork, Social Responsibility, and Innovation

WHAT WE VALUE

• Leading Self: drive for results
• Leading Teams: influencing others (negotiating), interpersonal savvy
• Leading the Business: creativity, customer focus
• Operational Excellence

WHAT WE WANT FROM YOU

• Education – Bachelor’s degree
• Experience – relevant experience in technical, sales and general management preferably within the packaging industry
• 3+ years’ experience
• Proven track record of successful sales growth and profitability
• Experience with negotiations; strong influencing and persuasion skills

Our Expectations

We expect our people to be guided by The Amcor Way and demonstrate our Values every day to enable the business to win. We are winning when:

• Our people are engaged and developing as part of a high-performing Amcor team
• Our customers grow and prosper from Amcor’s quality, service, and innovation
• Our investors benefit from Amcor’s consistent growth and superior returns
• The environment is better off because of Amcor’s leadership and products

Equal Opportunity Employer/Minorities/Females/Disabled/Veterans/Sexual Orientation/Gender Identity

Amcor is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

If you would like more information about your EEO rights as an applicant under the law, please click on the links  “EEO is the and “EEO is the Law” Poster Supplement. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call 224-313-7000 and let us know the nature of your request and your contact information.

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