Key Account Manager (Remote)

PTC is committed to providing access to best-in-class treatments for patients with little to no treatment options.

As a patient-centric, global pharmaceutical company, we combine clinical and scientific expertise with groundbreaking science and technology, always with the patient in mind. We work hard to provide broad access to our life-changing treatments. What drives us is our passion to provide patients with more moments with their families.

The Key Account Manager is a field-based position that serves as a direct link between PTC and Health Care Providers (HCPs) and clients in the assigned geographic region. Collaborating closely with the Regional Head for the assigned region and the regional Commercial & Medical teams, the incumbent is directly responsible for representing PTC’s products to medical professionals specializing in the diagnostics and treatment of Neurology and metabolic therapeutic areas.

The Key Account Manager handles all operational aspects of pharmaceutical sales and service including, but not limited to: generating sales, communication and promotion of the clinical and economic benefits of the product, building and maintaining successful relationships, educating health care staffs, and identifying new opportunities for commercial and scientific growth. He/she works cross-functionally with internal departments and external resources on Sales related issues.

The Key Account Manager supports adherence to relevant regulatory requirements and company Standard Operating Procedures (SOPs) as appropriate.

• Establishes, develops and maintains business partnerships with targeted HCPs and staffs within assigned geographical territory; increases awareness through appropriate scientific information and education (programs) to medical professionals and patients and families, where appropriate; develops and executes a region specific and integrated action plan across all relevant areas of the communication mix in order to achieve the defined territory and sales goals; clearly understands and implements goals of the Account / marketing plan and attain sales/patient objectives for assigned products on a monthly, quarterly and/or yearly basis.
• Creates consultative, solution-oriented business partnerships with customers by meeting regularly with targeted HCPs and staff within assigned geography to understand and discuss rare diseases and ways PTC products can meet their identified needs.
• Identifies key treatment versus referral centres and facilitates cross-collaboration between centres and their stakeholders to optimize patient care.
• Drives patient identification initiatives.
• Establishes, manages and maintains successful relations with relevant health authorities, key opinion leaders (KOLs), HCPs, and payors.
• Identifies and resolves product access and reimbursement issues.
• Provides HCPs and other hospital staff with training and assistance in the indicated disease are and if applicable in the use of the product.
• Communicates according to proper timelines on effects, side effects and counter-indications/risks of drugs and notifies the Pharmacovigilance (PV) Department; maintains current and comprehensive clinical and pharmacoeconomic knowledge of the product and the treatment area.
• Collaborates with commercial and scientific colleagues to share best practice and to create opportunities to drive the commercial business.
• Create account plans and provide feedback for development of business reviews and ad hoc analysis in relation to designated area.
• Performs other tasks and assignments as needed and specified by management.

• Experience working in a small but fast growing, entrepreneurial orphan, rare disease organization that launchings innovative therapies is preferred.
• Bachelor’s degree in a related business or scientific discipline and a minimum of 6 years sales/key account management experience in a pharmaceutical, biotechnology or related environment or equivalent combination of education and experience.
• Proven track record of exceeding sales targets and successfully growing and managing a territory in prior roles.
• Demonstrated ability to analyze complex technical data and to develop strategic and actionable business plans.
• Previous selling experience in specialized clinics, hospitals, outpatient settings and academic centers including the ability to perform complete account selling.
• Demonstrated understanding of the region’s regulatory and reimbursement requirements.
• Excellent verbal and written communication and skills including the ability to communicate complex technical information clearly.
• Ability to work independently and collaboratively, as required, in a fast-paced, matrixed, team environment consisting of internal and external team members.
• Analytical thinker with excellent problem-solving skills and the ability to adapt to changing priorities and deadlines.
• Excellent planning, organization and time management skills including the ability to support and prioritize multiple projects.
• Ability to travel extensively throughout assigned territory (including occasional night and weekends).
• Fluent in German and English (verbal and written).
• Valid driver’s license and clean driving record.