Lead Creative Services Municipal Website (Remote)

About CivicPlus

At CivicPlus, we strive to bring our company vision to life through innovation and collaboration. Supported by approachable leadership and transparent communication, we’re empowered to make an impact on local government and the residents they serve. Grow your career alongside great people, where authenticity is welcome, successes are celebrated, and potential is nurtured.

Position Description

This position will be responsible for creating a motivational and productive work environment for other creative services team members as well as individual customer design implementations. The Creative Services Team Lead creates and owns every aspect of a successful design and is responsible for implementing workflow procedures based on direction from the Implementation Team Manager. Their duties include cross-departmental collaboration, implementing process changes, and assisting team in meeting departmental goals. A Team Lead must be confident, proactive, and willing to take on workplace challenges while motivating others.

As a Lead, Creative Services You Will

• Strong ability to balance individual design role with high customer satisfaction while prioritizing supporting needs of the team
• Facilitates team and (if necessary) customer meetings
• Effectively communicates relevant project information to team members and/or customers via written or verbal communication.
• Resolves and/or escalates issues in a timely fashion and suggests areas for improvement
• Monitor and document productivity and quality of members on team. Recognize high performance and accomplishments and execute plans for improvement when necessary.
• Acts as the subject matter expert for team
• Fill in for creative services memberes by managing daily operations in their absence.
• Respect decision-making boundaries, and know when to call the attention of the manager.
• Assist in conducting performance reviews and team development.

What We’re Looking For

Note: We know that excellent candidates can have all sorts of backgrounds and experiences, so please don’t hesitate to apply even if you don’t meet 100% of the listed requirements!

• Experience, number of years of proficiency
• 3+ years of experience a creative services role (art director, graphic designer, etc)
• 3+ years demonstrated history of successful leadership experiences such as project ownership, leading cross-functional team projects, etc.
• Degree and Certifications preferred
• Bachelor’s degree or equivalent experience
• CAPM or PMP
• General skills, basic skills needed for the position
• Demonstrated excellence in setting customer expectations and delivering results on design duties as assigned
• Outstanding communication and leadership skills
• Ability to work effectively within a team with a goal-oriented mindset
• Ability to make quality decisions by using data and/or problem-solving skills
• Excellent time-management skills with attention to detail
• Proficient computer skills including Microsoft Office Suite, Slack, SalesForce, preferred

Compensation And Benefits

• Estimated Salary Range: $70,300 – $101,300

• The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and is based on a 40-hour work week.

We are committed to providing equal employment opportunities to all qualified individuals and will make reasonable accommodations for individuals with disabilities during the interview process. If you require an accommodation, please let us know in advance so we can make appropriate arrangements. We welcome and encourage candidates of all abilities to apply for this position.

Please be aware of scammers who may fraudulently allege to be from CivicPlus. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information such as bank account numbers, identification numbers, etc through social media or chat-based apps, nor do we request or send money for the purchase of business equipment or request interviews via text message. If you suspect fraud, please report it to your local authorities, as well as reaching out to us at [email protected] with any information you may have.

PLEASE NOTE: CivicPlus is currently unable to provide visa sponsorship for this position. Applicants must be authorized to work in the US.

This position will remain open until Jan 21, 2025 at 5:00pm CT. We encourage you to apply as soon as possible, as applications will be reviewed on a rolling basis, and the posting may close earlier at the discretion of the Talent Acquisition team

Working at CivicPlus

Benefits

Growth & Company Initiatives

Place To Work Great

Employee Recognition