What you can expect
Zoom is looking for a Lead, Pre-Hire Operations to join Global TA Operations & Enablement. This role reports to the Head of Global TA Operations & Enablement. You will be responsible for providing day-to-day support for our Pre-Hire Specialists who manage the process from offer generation to initiating hires into Workday.

About the Team
Our organization delivers on initiatives that contribute to the success and delivery against TA’s recruiting strategy and vision. The core functions of our TA Operations organization include: tool support, training, resource management, interview scheduling, offer generation, background check processing, and pre-hire support.

What we’re looking for

• Able to be flexible with working hours, ideally overlapping with Eastern Time (ET)

• 8+ years of experience in a recruiting operations capacity at a fast growing technology company

• 1+ years of experience leading, coaching and/or mentoring people

• Have detail orientation and the ability to handle multiple problems, tasks and deadlines simultaneously

• Have solid systems knowledge and ability to learn systems and processes quickly, and effectively train others

• Have customer service orientation with a desire to go above and beyond

• Experience with Workday Recruiting, ServiceNow, Asana

• Have effective written and verbal communication skills

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

Our Commitment

We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone’s perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.

We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.