Lettings Portfolio Manager (Remote)

Key Responsibilities Include

As the Lettings Portfolio Manager, you will be responsible for overseeing a portfolio of 100 residential properties, managing the entire process of new lettings from start to finish. This includes conducting pre-letting checks, marketing properties, completing paperwork, carrying out reference checks, preparing tenancy agreements, and conducting inventory checks:

Managing the entire process of new lettings, from the initial offer to move-in

Ensuring all pre-letting checks are completed and certifications are up to date

Marketing properties and deciding which agents to use

Conducting reference checks for tenants and ensuring they have the right to rent in the UK

Preparing all tenancy agreements and lease paperwork for the tenant and CEO to sign

Conducting inventory checks at the start and end of each tenancy

Cleaning properties before new tenants arrive

Holding weekly meetings to discuss the portfolio and any available properties

Holding monthly rent reviews and working closely with the portfolio team

Renewing all tenancies expiring on the portfolio

Attending regular meetings with the Lettings Manager and Rental Administrator on outstanding debts

Being organized and keeping the property management database up to date

Checking and approving invoices and ensuring invoice workflows are kept free

Providing the highest level of customer service at all times

Dealing with tenant deposits and providing relevant documentation

Calculating sums due to be released to tenants after dilapidations

Responding to general customer enquiries

Being a flexible team member and helping cover during holidays, sickness absences, or busy periods.

Qualifications And Experience Required

5 years’ experience within the residential lettings sector

Previous experience in a high-volume, routine administrative environment

Suitable academic background, with relevant qualifications in Maths and English (Grade A*-C GCSE or equivalent)

ARLA qualified or equivalent

Personal Attributes

Task-focused and structured

High personal standards of delivery

Ability to prioritize tasks and deliver to deadlines

Thoughtful and considered

Excellent attention to detail

Ability to work independently with little supervision

Co-ordinating and supportive with others

Salary And Benefits

£65,000 – £75,000 salary

Very good company benefits (to be disclosed at a later stage)

Client side position

1 day a week you can work from home