Managed Print Field Service Engineer (Remote)

Exciting Opportunity for a Managed Print Field Service Engineer!

Are you an experienced engineer with a passion for customer service and a knack for troubleshooting? Do you have a proven track record in the Managed Print Industry? Join us at United Business Group – a leader in Workplace Technology Services, where your expertise will make a real impact!

We are seeking a talented Field Service Engineer to join our team.

About Us

United Business Group is a dynamic and agile workplace technology services company. We deliver comprehensive hardware, software & managed services to businesses across the UK. With over 35+ years of experience, we possess invaluable insights into the challenges faced by both local and global enterprises. Our extensive portfolio is meticulously curated to tackle these issues head-on. As an independent entity, we have the freedom to select the best-fit products and services for each of our customers. Supported by our highly knowledgeable and dedicated teams, we guarantee unwavering reliability in every aspect of our operations.

Why Join Us?

• Cutting-Edge Tech: Work with the latest innovations in Managed Print and I.T. Services.
• Empowered Culture: A supportive, agile, and collaborative environment where your ideas matter.
• Competitive Package: Attractive salary and benefits.
• Work-Life Balance: Enjoy perks like Summer Hours, Christmas Closure, and your Birthday Off!
• Health & Wellbeing: Health Cash Plan, Employee Assist Programme, and more.
• Fun & Engaging: Regular social events and team-building activities.

The Role: Field Service Engineer

In this role, you will be responsible for:

·      Providing on-site support for our managed print solutions, ensuring our clients systems are running smoothly and efficiently.

·      You will diagnose and resolve technical issues and provide training to end-users.

·      Completing preventative maintenance and field modifications.

·      Keeping up to date on administrative responsibilities such as maintaining service records in a timely manner.

·      Maintaining daily communications with customers and service desk to ensure resolution and proper follow-up.

·      Drive efficiency and customer satisfaction.

·      Location – Bristol/Gloucestershire/Swindon M4/M5

·      Driver’s License required.

The ideal candidate will have experience in the managed print field, preferably on Canon MFD’s, strong technical skills, and a customer-centric approach.

If you are a problem-solver who enjoys working in a fast-paced environment, apply now and take the next step in your career!