Manager Enablement And Analytics Msi (Remote)

Manager Enablement And Analytics Msi | Baldwin Risk Partners |Worldwide

Manager Enablement And Analytics Msi | Baldwin Risk Partners | Worldwide

Why MSI? We thrive on solving challenges. As a leading MGA, MSI combines deep underwriting expertise with insurer risk capacity to create specialized insurance solutions that empower distribution partners to meet customers’ unique needs. We have a passion for crafting solutions for the important risks facing individuals and businesses. We offer an expanding suite of products – from fully-digital embedded renters coverage to high-value homeowners insurance to sophisticated commercial coverages, such as cyber liability and habitational property – delivered through agents, brokers, wholesalers and other brand partners.

Our partners and customers count on us to deliver exceptional service through a dedicated team that makes rapid resolutions a priority. We simplify the insurance experience through our advanced technology platform that supports every phase of the policy lifecycle. Bring on your challenges and let us show you how we build insurance better.

What you’ll do:

State Management plays an invaluable role in MSI’s success, with responsibilities including setting product strategy, managing P&L, and executing d2d operations. In support of these goals is a high-powered group of product managers and analysts. As the Enablement & Analytics Manager, you will manage our team of analysts, each of whom directly supports a P&L Leader. You’ll support the analysts in their development journeys and partner with P&L Leaders to ensure our capacity planning adequately covers their critical objectives.

Additionally, as MSI continues to grow and expand the product suite, scalability and efficiency are critical. With line-of-sight into the operations of each product, you’re uniquely positioned to surface and champion initiatives driving stepwise improvements in productivity. You’ll have a strong leadership voice in the product org and interface with each growth services team to effect change.

Responsibilities:

Manage ~10 product analysts spanning the portfolio of personal lines offerings
Provide coaching & development support for each analyst
Collaborate with P&L Leaders to ensure analyst objectives are calibrated to program goals and that LOB action plans contemplate team capacity planning
Champion the analyst voice at the product leadership table
Drive further consistency in standard team deliverables to facilitate ease & replicability
Identify areas to improve the delivery model to promote better scale and efficiencies
Partner with Process & Solutions team to build new processes & ensure consistent application in d2d delivery
Champion operational initiatives, especially where cross-product uniformity is critical
Create onboarding and training to support new colleague development, and help non-product colleagues to quickly orient to our product environment

Qualifications:

7+ years P&C insurance expertise, strong familiarity in personal lines property product preferred
Servant leadership- experience managing others and desire to stay laser focused on enabling our analysts to grow
Technical proficiency- knowledge of or desire to learn the technical ins and outs of our analysts’ tooling. Roll-up-the-sleeves mentality to really understand how things work
Curiosity & energy- willing to challenge the status quo in search of more efficient processes
Clear communication & interpersonal skills- ability to communicate effectively and succinctly, at all levels of an organization. Builds inclusive & engaging environments
Structured, analytic thinking- comfortable breaking down bigger concepts into component parts; assess problems quantitatively and quickly translate findings into actions
Adaptability- comfortable in a fast-past, remote-first environment and culture

Location: