Market Research Project Manager (Remote)

Market Research Project Manager | DISQO | India

DISQO is the brand experience (BX) platform for understanding everycustomer experience. Businesses trust DISQO to power better decisions forevery customer, touchpoint, and outcome. DISQO’s insights, agiletesting and advertising measurement products are powered by millions ofconsumers on the industry’s largest opt-in consumer data...

Market Research Project Manager | DISQO | India

DISQO is the brand experience (BX) platform for understanding every customer experience. Businesses trust DISQO to power better decisions for every customer, touchpoint, and outcome. DISQO’s insights, agile testing and advertising measurement products are powered by millions of consumers on the industry’s largest opt-in consumer data platform.

When you join DISQO Nation, you join a community that values trust, transparency and innovation. We invest in our employees and apply a bottom-up management approach, rooted in the concept of servant leadership. We approach each day eager to learn, grow, and make a lasting impact. Best of all, we have fun while doing it!

The role of a Project Manager is to effectively deliver market research projects in a way that consistently results in the highest level of customer satisfaction for both internal and external clients, while maintaining the speed and accuracy required in a dynamic environment.

Our Project Managers use our internal tools and processes to ensure all projects are executed successfully from start to finish. The job requires an organized, detail-oriented individual who can successfully manage multiple projects in a fast-paced, rapidly changing environment.

What you will do:

Maintains full project ownership in delivering (but not limited to) low to mid-complexity custom market research projects with a project duration typically between 24 hours to one month
Manages stakeholder expectations and delivers the highest level of service in an ever-changing, fast turnaround environment
Builds an effective, professional working relationship with our clients, providing them guidance and advice where appropriate as it relates to DISQO’s products and services
Ensures project task activities are completed in a timely manner and with detailed focus
Tasks may include: Testing online survey links, sampling, setting-up and monitoring reports to evaluate key project metrics, ensuring quality measures are followed, updating clients regularly on project progress and ensuring key project performance metrics such as project profitability meet or exceed established guidelines
Proactively anticipates, troubleshoots, overcomes, and/or escalates project challenges in a timely manner
Effectively communicates both as an individual and as part of a client-facing project team
Ensures survey quality using current market research methodologies
Other duties as assigned

What you bring to the role:

Minimum of 3-5 years experience managing multiple market research projects with minimal supervision
Is able to communicate clearly and effectively at all levels
Adept with technology and tools
Ability to manage multiple priorities and troubleshoot a range of issues in high-pressure situations
Pursues his or her work with energy, drive, and a need to finish
Learns quickly and independently in the context of an activity; seeks opportunities to extend and deepen learning
Effectively copes with change and shifts gears comfortably
Always strives to deliver results by being solution oriented and a team player
Identifies issues, leads troubleshooting endeavors, and escalates when efforts have been exhausted
Can clearly and effectively communicate project metrics, timelines, and other details pertaining to hand offs to colleagues
Understanding of complex market research methods and terminology
Excellent attention to detail
Excellent at establishing and managing relationships with clients, vendors and coworkers
Demonstrate confidence in client interactions and communications