Marketing Agency Operations Manager (Remote)

Operations Manager – Marketing Agency (Remote, South Africa)

Location: Remote (South Africa)Salary: R50,000/month base + performance-based incentives

About Us

We are a dynamic and growth-focused marketing agency delivering exceptional ROI through media buying, SEO, and innovative digital marketing strategies. Our clients include businesses in the medical, dental, and e-commerce sectors, and our passionate team excels in delivering data-driven results.We’re looking for an Operations and Delivery Manager with a strong background in media buying, SEO, or ideally both, to lead our operations and elevate our efficiency.

Role OverviewAs the Operations and Delivery Manager, you will play a pivotal role in refining daily operations, enforcing accountability, and driving long-term strategic growth. Reporting directly to the CEO, you’ll translate high-level strategies into actionable processes while fostering a culture of excellence across the team.

Key Responsibilities

Operational Leadership: Streamline workflows, oversee daily operations, and ensure team protocols are followed.

Strategic Growth Management: Identify and implement scalable systems that improve efficiency and boost revenue.

Media Buying & SEO Oversight: Leverage your expertise to guide team efforts, optimize campaigns, and mentor team members.

Accountability: Enforce high standards with regular performance reviews, end-of-day reporting, and proactive gap resolution.

Bottleneck Analysis: Identify and solve operational challenges to meet company goals.

Team Development: Coach team members and create a collaborative, high-performance environment.

Client & Project Delivery: Ensure timely, high-quality delivery of client projects by managing workflows and deadlines.

KPI Tracking & Reporting: Monitor performance metrics to make informed decisions and provide transparent updates to the CEO and clients.

Requirements

Marketing Expertise: Proven background in media buying, SEO, or both, with experience in campaign strategy and ROI optimization.

Leadership Experience: 3+ years in a management role within a fast-paced digital marketing agency.

Strategic Vision: Ability to translate business objectives into actionable processes.

Accountability: Strong track record of holding teams to high-performance standards.

Communication Skills: Collaborative and solutions-driven approach to managing team dynamics and client expectations.

Why Join Us?

This is your chance to join a growth-focused agency and make a significant impact. Collaborate directly with the CEO to shape the agency’s future, leverage your marketing expertise, and step into a high-impact leadership role.

How to Apply

Email your CV to hiring@pontifex.co

Complete this application form: https://forms.gle/YXwk1AK6Cy3dR8xq8